Ratings based on 82 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 5 Jun 2024
Nice hotel, but nothing particularly memorable
by A verified traveler from Franklin
Posted 1 Jun 2024
by A verified traveler
Posted 30 May 2024
Good service
Comment from Hotel Management
3 Jun 2024 by Equipo Hotel Meliá Plaza, Hotel Management
Thank you for your comment. We are pleased that your stay was to your liking.Regards.
by A verified traveler
Posted 26 May 2024
Centrally located, friendly staff and quick service. The parking was a bit of an issue at first but it was managed quickly.
Comment from Hotel Management
28 May 2024 by Hotel Meliá Plaza, Hotel Management
Thank you for your comment.We are pleased that you enjoyed your stay.Regards.
by A verified traveler from Santa Fe
Posted 25 May 2024
by A verified traveler
Posted 19 May 2024
Absolutely loved the room. Bed was luxurious. Bathroom was excellent. Staff were professional and helpful. Would definitely recommend to anyone.
Comment from Hotel Management
25 May 2024 by Hotel Meliá Plaza, Hotel Management
Dear Michael,Thank you so much for your wonderful review! We're thrilled to hear that you loved your room and found everything excellent. It's also great to know our staff made a positive impression.Your kind words and recommendation mean a lot to us. We look forward to welcoming you back for another fantastic stay in the future!Best regards,
by A verified traveler
Posted 13 May 2024
The hotel take down the air conditioner in the room and is impossible to sleep,I was calling everyday to the front desk to ask for AC
Comment from Hotel Management
25 May 2024 by Hotel Meliá Plaza, Hotel Management
Dear Lourdes,We are deeply sorry to hear about your recent experience at our hotel. Please accept our sincere apologies for the inconvenience caused by the lack of air conditioning in your room.We are committed to providing a comfortable and pleasant experience for all our guests, and we regret that we did not meet your expectations on this occasion. We take your feedback very seriously and are currently in the process of upgrading the air conditioning units in our rooms to ensure this does not happen again.We appreciate your understanding and look forward to welcoming you back to provide the exceptional experience you deserve. Warm regards,
by A verified traveler
Posted 11 May 2024
Location bath view staff
Comment from Hotel Management
11 May 2024 by Hotel Meliá Plaza, Hotel Management
Dear George,Thank you for taking the time to share your experience with us. It's nice to know that you enjoyed your time with us.We look forward to welcoming you again in the future.Warm regards,
