Ratings based on 977 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Great location, easy access to the City of Arts & Sciences park area, walkable or easy bus access to the old town or beach areas, convenient bike rentals & loved the rooftop bar
by A verified traveler
Posted 10 May 2024
Very good location and friendly staff.
Comment from Hotel Management
13 May 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Dorothy,Thank you for your positive feedback.It is truly rewarding to know that our prime location and the friendliness of our team met your expectations. We take great pride in maintaining the highest standards of cleanliness and service for all of our guests. We are also pleased that the amenities provided in your room contributed to a comfortable and enjoyable stay.Your commendation is a testament to our commitment to guest satisfaction at Barceló Valencia, and we look forward to the pleasure of continuing to serve you on future visits to our vibrant city.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
by A verified traveler
Posted 3 May 2024
Nice hotel, close to the art science buildings. Staff are helpful and nice. Room is spacious.
Comment from Hotel Management
4 May 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.It is wonderful to hear that our proximity to the iconic City of Arts and Sciences contributed positively to your experience. Our team is delighted to know they made your stay helpful and pleasant. We take great pride in the spaciousness and quality of our rooms, and it pleases us to know that these aspects, along with their cleanliness and the amenities provided, met your expectations. The entire team at Barceló Valencia remains committed to creating a welcoming and memorable experience for our guests.We look forward to welcoming you back on a future occasion.Best wishes,Paula Merino Guest Experience Manager
by A verified traveler
Posted 22 Apr 2024
Helpful staff, spacious rooms with lovely sunset drinks on the rooftop bar
Comment from Hotel Management
23 Apr 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Nicola,Thank you for your positive feedback.It brings us great joy to know that our staff's dedication contributed positively to your experience. We're also thrilled that the spaciousness of our rooms met your expectations, providing a comfortable stay. The rooftop bar is indeed a fantastic place to enjoy the beautiful Valencian sunsets, and we're glad you could savor this moment with our selection of drinks. Thank you for choosing Barceló Valencia for your stay. We are committed to delivering memorable moments, and it seems we have succeeded during your visit. Your praises are a testament to our team's passion for hospitality, and we look forward to sharing your kind words with them.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
by A verified traveler
Posted 15 Apr 2024
Not worth the price, bed was super uncomfortable, the air conditioning wasn’t working properly. First time a Barceló disappointment me
Comment from Hotel Management
16 Apr 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Carolina,Thank you for taking the time to review your recent stay at our hotel.We are sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. We are sorry that the comfort of the bed was not up to expectations. Rest assured, we are dedicated to ensuring the well-being and comfort of all our guests.We deeply regret to read about your remarks regardin room cleanliness and amenities. We perfectly understand that it is essential to guarantee a comfortable stay in our hotels and we strive daily to maintain high standards.We hope we can provide you with an improved stay in the future.Kind regards,Paula Merino Guest Experience Manager
by A verified traveler
Posted 15 Apr 2024
Biggest bed i seen in a hotel.
Comment from Hotel Management
16 Apr 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Stephen, Thank you very much for your kind feedback.It's wonderful to know that the size of our beds exceeded your expectations and contributed to a comfortable stay. We pride ourselves on maintaining impeccable cleanliness and are thrilled to receive your full marks in both room and hotel condition. Our team is dedicated to providing outstanding service, so your recognition of their efforts is much appreciated. We are proud that Barceló Valencia was able to meet all your needs, and we look forward to welcoming you back in the future for another excellent experience.Best wishes,Paula Merino Guest Experience Manager
by A verified traveler
Posted 14 Apr 2024
Lovely stay at Barcelo Valencia. Great hotel. Extremely clean & modern. Great proximity to Arts & Sciences museums.
Comment from Hotel Management
15 Apr 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Miriam,Thank you for your positive feedback.It is heartening to learn that the cleanliness and modern design of Barceló Valencia met your expectations and contributed to a memorable stay. Our proximity to the iconic Arts & Sciences museums is indeed one of the highlights we are proud of and we are glad it enhanced your visit.We are committed to maintaining the high standards that you experienced, from our well-appointed rooms to the prime location that allows our guests to explore Valencia with ease. Thank you for choosing us for your stay.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
by A verified traveler
Posted 14 Apr 2024
Friendly staff, great location
Comment from Hotel Management
15 Apr 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Hannah,Thank you for your positive feedback.We are thrilled to hear that our team's dedication to service made a lasting impression on you. It is gratifying to know that our prime location contributed positively to your stay. Your remarks on the impeccable cleanliness of our rooms and the overall condition of our hotel fill us with pride, as these are aspects we take great care in maintaining.Each member of our staff is committed to providing an exceptional experience, and we are delighted to see this reflected in your feedback.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
by A verified traveler
Posted 8 Apr 2024
Modern and clean hotel with great staff, good location and 5 stars breakfast.
Comment from Hotel Management
9 Apr 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Allan, Thank you very much for your kind feedback.It is heartening to hear your appreciation for the contemporary design of Barceló Valencia and our commitment to maintaining high standards of cleanliness. Our team is delighted to have contributed positively to your stay and we're thrilled that our central location met your expectations for convenience and enjoyment. Furthermore, your commendation of our breakfast selection truly brightens our day; we take pride in offering a diverse and delectable start to the morning.We're always striving to deliver a memorable hotel experience and it seems we have succeeded during your visit.We look forward to welcoming you back for another memorable experience.Best wishes,Paula Merino Guest Experience Manager
by A verified traveler
Posted 3 Apr 2024
Property is in a great location for sights.
Comment from Hotel Management
5 Apr 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Diana,Thank you for your positive feedback.We are delighted to hear that the hotel's location positively contributed to your experience, and that you found the condition of our hotel and the service provided by our team to be excellent. It is also gratifying to know that the amenities in your room were to your complete satisfaction, enhancing your stay at Barceló Valencia.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
