Ratings based on 997 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Very friendly staff. Clean room and facilities. Easy parking and breakfast included. Great stay.
by A verified traveler from North Vancouver
Posted 14 May 2024
No robes in room. Made going to the pool uncomfortable with only a towel.
Comment from Hotel Management
16 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
by A verified traveler from Eagle Bay
Posted 11 May 2024
Overall the stay at this Best Western was good! Check-in was excellent, friendly and professional. The room was clean and in great condition. Restaurant within the Best Western building is not part of Best Western, so you cannot allocate your restaurant costs to your room…some confusion last night created a bit of stress, however overall it was a pleasant stay.
Comment from Hotel Management
11 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
by A verified traveler
Posted 6 May 2024
Everything was good. Had no issues.
The restaurant could have bigger portions for sure. For the price point I was expecting more food. Other then that it was all good.
Comment from Hotel Management
8 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Vsevolod Martyniuk Front Desk Assistant Manager
by A verified traveler
Posted 4 May 2024
Lounge closed over priced menu breakfast that was included was not edible to salty
Comment from Hotel Management
4 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Vsevolod Martyniuk Front Desk Assistant Manager
by A verified traveler from North Vancouver
Posted 3 May 2024
Clean and quiet
Comment from Hotel Management
3 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Vsevolod Martyniuk Front Desk Assistant Manager
by A verified traveler
Posted 3 May 2024
The Front Desk Staff was amazing.Have travelled a lot; rare to experience such a genuine welcome! Attentive, enthusiastic… willing to help as needed.
Refreshing after 12 hours of driving.
Thank you!
Comment from Hotel Management
3 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Vsevolod Martyniuk Front Desk Assistant Manager
by A verified traveler from Sherwood Park
Posted 1 May 2024
Comment from Hotel Management
3 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Vsevolod MartyniukFront Desk Assistant Manager
by A verified traveler
Posted 1 May 2024
It was a good quiet stay
Comment from Hotel Management
3 May 2024 by Vsevolod Martyniuk, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Vsevolod Martyniuk Front Desk Assistant Manager
