Ratings based on 139 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Beautiful spa and hotel incredibly located
Posted 13 Oct 2023 on HotelsThe spa and hotel are absolutely beautiful. We stayed for three nights and had a wonderful time. The spa facilities are immaculate and varied and never felt crowded. Our room was comfortable and spacious. There are lots of lovely touches such as the spa toiletries in the room and the included aperitif (free flowing prosecco and nibbles). The only slight drawback for us was the evening restaurant- the food was richer than we were looking for and a little bit pricey. But this did not detract overall from an excellent stay.
by A verified traveler
Posted 30 Jul 2023
This hotel is all about their spa services. We booked a room that offered us access to the thermal path. The large outside pool overlooks the mountains which is breathtaking. The many heated baths and saunas are very enjoyable. The main reason to stay here would be for those services. If you want something to eat other than what is offered at the hotel restaurant, you'll need to drive into Bormio. Parking is okay in that area. Most everything you might want to do will require you to drive to it.
by A verified traveler
Posted 12 Mar 2023
Very nice facility and view but not enough attention is given to the hotel portion with very little staff. The parking is extremely difficult to find and in a very tight space. They should have a vallet service given the difficulty. Also, lunch and dinner are not very good.
by A verified traveler
Posted 27 Jul 2022 on Hotels
Amazing experience, very helpful staff and beautiful hotel with excellent facilities.
by A verified traveler from Cambridge
Posted 28 Jun 2022
by A verified traveler
Posted 20 Jun 2022
What a magical place this was. My wife and I got to stay here for a night on our anniversary trip through Italy and I wish we would have stayed longer. The various areas to explore were really interesting. The staff was extremely friendly and the room was very comfortable.
by A verified traveler
Amazing and Unique Experience
Posted 9 Dec 2021 on HotelsPro: Friendly and professional staff, Incredible view, Amazing natural spa and hot spring experience, Complimentary apertivo, Espresso machine in the room
Con: No hot water pot in the room
by A verified traveler
Great place to relax
Posted 19 Nov 2021 on HotelsGreat hotel in the mountains to enjoy the thermal springs. There is no permanently manned bar/restaurant for drinks outside mealtimes. Rooms a nice but there is little soundproofing in the corridors so you can hear other guests out and about but that’s due to the age of the building I guess.
by A verified traveler
Posted 2 Aug 2020 on Hotels
by A verified traveler
Unique!
Posted 25 Feb 2020 on HotelsUnique, amazing place with the history. Classic rooms are quite small and without nice view (you can extra pay for a wonderful view), but it was not a problem for us. Good free frequent shuttle buses to the ski slopes, fantastic experience with ancient termes, very good breakfast (with fresh juices and prosecco :D). Nice and helpful staff. Highly recommended! Between 08.00 - 10.00 you can enjoy termes with only hotel guests, from 10.00 it is open to the public.
