Ratings based on 28 Verified Reviews

4.6 out of 5
67% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 4 Jul 2022
This hotel was nice and everything was great until we got charged twice and they wouldn't work with us at all - I booked a room with 4 beds and we were told we were good to go at night and then got charged for an additional room in the morning without having known that prior.
Comment from Hotel Management
4 Jul 2022 by Family Gasser, Hotel Management
Thank you for your rewiev. As we already explained to you on-site you booked a room for 2 person and you showed up in 4. Therefore we charged you for the additional 2 person and not for the additional room, which we gave you for free. Kind regards, Family Gasser
5 out of 5
by A verified traveler from Italy

Posted 5 Jul 2020
Family friendly hotel with excellent service. We enjoyed the meals, pool, and on site parking.
5 out of 5
by A verified traveler

VERY GOOD HOTEČ

Posted 4 Feb 2019 on Hotels
Excellent hotel, very good service ....Recomended....
Comment from Hotel Management
5 Feb 2019 by Family Gasser, Hotel Management
Dear Mr. Joze, thank you very much for your kind review. Family Gasser and the whole Famelí staff
5 out of 5
by Jagoda from Slovenia

Amazing stay, best breakfast ever, will come back!

Posted 6 Feb 2014 on Hotels
The hotel is very nice, clean, friendly hosts, close to ski bus, nice village. The best thing was the amazing breakfast! And also very nice sauna and pool. very relaxing! W will come back next year for sure! :) Thank you!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2023
5 out of 5
by A verified traveler

Posted 2 Aug 2019
Sehr gutes und abwechslungsreiches Essen sowie tolle Kinderbetreuung.
4 out of 5
by A verified traveler

Posted 12 Jul 2019
Comment from Hotel Management
17 Jul 2019 by Family Gasser, Hotel Management
Thank you for your review. Family Gasser
5 out of 5
by A verified traveler

Posted 17 Jun 2019
Comment from Hotel Management
17 Jun 2019 by Katja, Hotel Management
Thank you for your great review. All the best, Fam. Gasser
5 out of 5
by A verified traveler

Week-end fantastico

Posted 21 Jan 2019 on Hotels
Un soggiorno magnifico. Camere ampie e pulite. Il personale è stato per me uno dei punti forti. Gentili e davvero disponibili. Tutto perfetto
Comment from Hotel Management
4 Feb 2019 by Fameli Team, Hotel Management
Grazie di CUORE per il bellissimo punteggio. A presto nelle DOLOMITI. Famiglia Gasser
5 out of 5
by A verified traveler

Posted 12 Jan 2019 on Hotels
Comment from Hotel Management
15 Jan 2019 by Katja, Hotel Management
Thank's for the 10 points. See You soon. Familie Gasser with the staff from Famely