Ratings based on 27 Verified Reviews

4.1 out of 5
67% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 5 Jul 2022 on Travelocity
The place was clean and nice. Unfortunately it says language spoken English. That wasn’t the case. Worked through that and then tried to eat. No vegetables at all my wife is vegan. Grocery store downstairs so we shopped, tried to borrow a fork from the hotel and NO was the answer. Ate with hands. Bummer
Comment from Hotel Management
6 Jul 2022 by Rolf Gubler, Hotel Management
hi your review is not true at all. i have lived for 7 years int he u.s. and speak english fluently. we have a large selection of vegetarian and vegan products. if you do not ask you will not get a selection. sorry but what you write is a pure lie. pls delete this review from the net.
4 out of 5
by A verified traveler from Zurich

Posted 12 Jul 2020 on Ebookers
Great service! Nothing was too much for Rolf and team
Comment from Hotel Management
12 Aug 2020 by Rolf, Hotel Management
Vielen Dank für den Besuch. Alles Gute.
5 out of 5
by A verified traveler

Super!

Posted 24 Jul 2019 on Hotels
The couple that own and run this hotel are awesome hosts. The room is up to date, breakfast was very nice, and Rolf is happy to help in any way he can. They made the stay wonderful!
Comment from Hotel Management
24 Jul 2019 by Rolf, Hotel Management
good morning. thanks so much for staying with us. it was great to get to know you. hope you had a safe return to Tennessee. Best wishes Beatrice and Rolf
3 out of 5
by A verified traveler from Israel

Quiet hotel

Posted 2 Jul 2018
Quiet hotel, rooms are simple, breakfast very simple
Comment from Hotel Management
5 Jul 2018 by Rolf, Hotel Management
thank you for your visit. strange but all our guest appreciate the breakfast. it is very big and you can take as much as you want and all products are from the valley and biological. we do not go for ''mainstream'' Things. thanks.
2 out of 5
by A verified traveler

Posted 14 Oct 2016 on Hotels
I cannot recommend this property. We arrived at 3PM to find the place locked up tight without a soul around. After we sat in our car for two hours someone finally drove up and let us check in. The room was incredibly small with toilet down the hall (which did not surprise us) and the shower on a different floor (which did). Dinner was overpriced and very underwhelming. Breakfast had very meager selection. We stayed in ten different hotels on our Alpine vacation, and although this one was one of the most expensive it was by far the poorest, and the only one we cannot recommend.
5 out of 5
by A verified traveler

Posted 7 Feb 2024 on Hotels
War alles bestens, leider habe ich keine Zeit gehabt zum Schifahren.
Comment from Hotel Management
8 Feb 2024 by Rolf Gubler, Hotel Management
Allegra. Herzlichen Dank für die tolle Bewertung.so macht doch unser Beruf Spass.Beste GrüsseRolf
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 9 Jan 2022 on Ebookers
Sauberes Zimmer, freundliche Bedienung, was will man mehr.
Comment from Hotel Management
9 Jan 2022 by Rolf, Hotel Management
Grazcha fich für die tolle Bewertung. Hoffentlich bis bald mal wieder. Bel di und beste Grüsse Rolf
5 out of 5
by A verified traveler

Posted 23 Aug 2021 on Hotels
Superfreundlich, neu renoviert, wunderschöne Zirbensauna privat zu miten neu, wir kommen sicherlich wieder!
Comment from Hotel Management
23 Aug 2021 by Andreas, Hotel Management
Vielen Dank für diese tolle Bewertung, besser gehts nicht :) Viele Grüsse Hotel Al-Rom
5 out of 5
by A verified traveler

Posted 22 Aug 2021 on Hotels
Comment from Hotel Management
22 Aug 2021 by Rolf, Hotel Management
Das ist enorm lieb. Herzlichen Dank für die tolle Bewertung. So macht doch unser Beruf Spass.