Ratings based on 674 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Apr 2024
Comment from Hotel Management
3 Apr 2024 by The Kyriad Rouen Sud - Val de Reuil team, Hotel Management
Thank you for leaving us a positive rating! We're glad you had a good time during your stay. If there's anything you think we could do even better, feel free to let us know. Looking forward to hosting you again.
2 out of 5
by A verified traveler

Posted 30 Mar 2024
This hotel is in a run down industrial area. We pulled in with our rental and lots of people stared at us. We walked in and walked right back out. Went and stayed at the Radisson Bleu in downtown Rouen. Didnt feel safe, its dirty, do not stay here.
Comment from Hotel Management
13 Apr 2024 by The reception, Hotel Management
Hello Elizabeth,I think you are at the wrong hotel. Your reservation has been recorded in No-Show. Our establishment is located in Val de Reuil.Sincerely
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Great place for a stopover on a journey to Spain from UK. We'll definitely stay here again.
Comment from Hotel Management
14 Mar 2024 by The Kyriad Rouen Sud team, Hotel Management
Hello Paul, thank you for your feedback! We're delighted to be your perfect stopover on your way to Spain. Having comfortable and convenient accommodations can make all the difference during travel. We appreciate you letting us know you'll be staying with us again. That truly makes our day! Safe travels to Spain, and we look forward to welcoming you back on your return trip!
5 out of 5
by A verified traveler

Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by La réception, Hotel Management
Chère CarolNous vous remercions pour cette excellente note.Nous sommes ravis que votre séjour parmi nous vous ait plu.Nous serions bienheureux de vous accueillir lors de votre prochain séjour en Normandie.Bien cordialement
5 out of 5
by A verified traveler

Posted 27 Jan 2024
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Comment from Hotel Management
29 Jan 2024 by LA RECEPTION, Hotel Management
Bonjour, merci beaucoup pour votre retour et ces 5!Nous sommes ravis que votre expérience se soit bien déroulée À bientôt,
5 out of 5
by A verified traveler

Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by LA RECEPTION, Hotel Management
Bonjour, merci beaucoup pour votre retour et ces 5!Nous sommes ravis que votre expérience se soit bien déroulée À bientôt,
5 out of 5
by A verified traveler

Posted 2 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by La réception , Hotel Management
Chers Sorafin,Nous vous remercions pour cette merveilleuse note.Nous sommes ravis que votre séjour parmi nous vous ait plu.Nous serions bienheureux de vous accueillir lors de votre prochain séjour en Normandie.Bien cordialement
3 out of 5
by A verified traveler

Posted 26 Nov 2023
Comment from Hotel Management
28 Dec 2023 by La réception, Hotel Management
Chers Richard,Nous vous remercions d'avoir pris le temps de nous laisser une note.Nous sommes ravis que votre séjour parmi nous vous ait plu.Nous serions bienheureux de vous accueillir à nouveau lors de votre prochain séjour en Normandie.Bien cordialement
5 out of 5
by A verified traveler

As Expected.

Posted 11 Nov 2023 on Hotels
Check in receptionist was cheery, helpful and efficient. Room was as expected, and we have a lot of experience of staying here as it's 1 on our check list for this area.
Comment from Hotel Management
15 Nov 2023 by The reception, Hotel Management
Dear David,The entire team thanks you for your comment and for this excellent rating.We are delighted that you enjoyed your stay and the welcome upon your arrival.We would be delighted to welcome you during your next stay in Normandy.Best regards
5 out of 5
by A verified traveler

Posted 4 Nov 2023 on Hotels
Very good all round. Good choice breakfast Convenient Stayed before
Comment from Hotel Management
5 Nov 2023 by The reception, Hotel Management
Dear Hilary, we thank you for your comment and for this excellent rating.We are delighted to learn that you enjoyed your stay with us.We would be delighted to welcome you again during your short stay in Normandy.Best regards