Ratings based on 109 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Can't go wrong with the Ritz in Vail
Posted 1 Nov 2023 on HotelsAn amazing place to stay in Vail. Accommodations were excellent, staff was friendly, location was perfect. Truly wonderful all around.
by A verified traveler
Posted 17 Oct 2023 on Hotels
by A verified traveler
Family gathering
Posted 8 Oct 2023 on HotelsPerfect for multi generational family.
by A verified traveler
Posted 22 Aug 2023
by A verified traveler from Oklahoma City
Posted 9 Aug 2023
by A verified traveler
Posted 26 Jun 2023
The property is really nice. Only complaints were the beds were awful and the frequent changes in temperature in the room. You’d expect luxury at a Ritz but they skimped on the mattress. You could feel the springs coming through. The property itself is nice and the pool was great.
by A verified traveler
Amazing comfort, some off-season inconveniences
Posted 22 May 2023 on HotelsIncredible home away from home for a family weekend away. Our unit was spacious, clean, and very well stocked, including the kitchen. A couple of (very comfortable!) pull out sleeping options meant everyone had a quiet place to themselves.
Location in Lions Head is a short walk to the village. We visited during off season, so there were no full service dining/bar options available on site, and not much was open in the village. It's a beautiful and quiet time of year, but required some extra prep for meals. Plan accordingly! Parking is valet only, and expensive.
by A verified traveler from Weston
Posted 22 Mar 2023
We always enjoy staying at a Ritz Property. We have stayed here before. The property could use a little updating as far as the lobby and interior are concerned. We visited several other similar properties during our stay and in the morning they had coffee and tea for the guests in the lobby as well as ice water. The Ritz charged over $20.00 per smores kit for each child. Other hotels offered complimentary kits.Cookies are put out at 3:00pm however you have to go to the ski storage next door to get them. These are the "little things" that you expect form a luxury property, Our condo was very nice however the dresser in the bedroom was not stable and the drawers were close to breaking. Housekeeping did a wonderful job and came every other day. We had to request towels twice as there were only one set of towels (for 2 people) in each bathroom. Ashton at the front desk was very helpful and friendly. There were several times when we requested the shuttle service and it took a long time to pick us up. We were aware that the shuttle was parked at The Ritz and not servicing other guests. Overall, our stay at The Ritz was very nice and we would return again.
by A verified traveler
Posted 3 Nov 2022
Beautiful Resort Suite! Large and Very Well Appointed!
by A verified traveler
Posted 9 Oct 2022
We were in unit #217. I was absolutely blown away!
There was an extra den which we did not expect, and the wraparound balcony was shockingly beautiful!
It was an extreme treat to get to stay here! Thank you so much for sharing your home!