Ratings based on 780 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
At the Heart of everything
by A verified traveler
Posted 3 May 2024
Great
Comment from Hotel Management
10 May 2024 by Michelle, Hotel Management
Thank you, we look forward to seeing you soon.
by A verified traveler from Coral gables
Posted 5 Apr 2024
location in the center of Vail and distance to Gondola one is unbeatable, place is a classic!, management do their best to upkeep the property but its age shows, reminded of European hotels. a place to enjoy for sure.
by A verified traveler from Springfield
Posted 29 Mar 2024
Can’t ask for a better location if you ski in Vail. Great service and friendly staff.
Comment from Hotel Management
10 May 2024 by Michelle, Hotel Management
Thank you, we look forward to seeing you again soon.
by A verified traveler
Posted 19 Mar 2024
by A verified traveler
Posted 16 Mar 2024
We loved the place and the location is excellent. We will be back!
Comment from Hotel Management
10 May 2024 by Michelle, Hotel Management
We look forward to seeing you again.
by A verified traveler
Posted 5 Mar 2024
For skiers, the proximity to Gondola One is a definite advantage. It takes ten-fifteen minutes if walking in ski boots. There is a convenient outdoor ski locker and an elevator available. The staff was friendly. The complimentary continental breakfast was quite adequate and included bagels, cereal, HB eggs, toast, fruits, juices, (weak) coffee, cheese slices, sweet rolls, and some other stuff I can't remember.
On the downside they do not permit early check-in requests but will watch your luggage until check-in time.
For skiers who want to be in the Gondola One line early, this is not the place if you intend to have the complimentary breakfast. They don't serve it until 7:30 (no exceptions). We would get all our ski stuff ready to put on before breakfast, eat fast, then rush to get dressed and trek to the gondola. With all that rushing we could get there at 8:30 when the lifts started. By that time there was as long line during the week. I can only imagine how bad it must be on weekends...
Every night there is music playing outside that may keep you awake, even with the provided free earplugs. The drapes permit some light to come through.
I might consider rooming here again but I would be sure to consider all available options in the area too.
by A verified traveler from WASHINGTON
Posted 29 Feb 2024 on Travelocity
Another wonderful stay.
by A verified traveler
Posted 28 Feb 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by HGG Front Desk Team, Hotel Management
Thank you we are pleased you enjoyed your stay.
