Ratings based on 127 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Guilford, Ct
Posted 10 Sep 2019
The location is fantastic; however, the facility is outdated and needs serious upgrading... rooms, dining, pool etc. The showers are ridiculous... I would not go back.
by A verified traveler from Texas
Posted 3 Sep 2019
Very nice staff. Quiet hotel with indoor and outdoor pools, nice grounds. Good breakfast with a fancy self serve espresso/cappuccino maker. We stayed in an updated room with a large balcony. Rooms are quite basic, worth getting one that has an updated bathroom.
by A verified traveler
Posted 16 Jun 2019 on Hotels
Comment from Hotel Management
28 Jun 2019 by Federico Bali - General Manager, Hotel Management
Dear Guest,
thank you for taking the time to review your stay at the Demidoff Country Resort.
We always do our best to satisfy our guests, that's why
we are very glad to read a feedback this positive. We hope to have the chance to welcome you again in the future.
Kind regards
by A verified traveler
Lovely people & countryside, a bit outdated
Posted 8 Jun 2019 on HotelsDemidoff resort is in an absolutely beautiful spot, not too far from a town with services, but far enough away to not be in town. All the staff there are lovely and speak multiple languages. The bartender was especially friendly and makes his own awesome limoncello.
The resort itself is a bit worn and hasn't been updated in a while. The room was comfortable and larger than you're going to get in neighboring Florence, but as I say, everything could use some modernization. Not to say it wasn't comfortable and it was very obviously clean and well taken care of.
Florence is about a 30 minute drive, maybe a bit less if you know how to drive like an Italian.
Comment from Hotel Management
14 Jun 2019 by Federico Bali - General Manager, Hotel Management
Dear Christine,
thank you so much for this amazing feedback.
I will for sure share this one with all the staff and our bartender who will be flattered you enjoyed his Limoncello.
We really appriciate all the feedback from all of our guests to improve ourselves more and more.
We hope we will get the chance to welcome you as our dearest guests in occasion of your next trip between the amazing hills of Florence.
Kind regards
by A verified traveler
Nice visit, beautiful location, would recommend!
Posted 13 May 2019 on HotelsBeautiful location and great to get away to “ the country” for the evenings. Good breakfast, twin beds put together were on the hard side and carpet was not vacuumed. Everything else seemed clean in the large and attractive room.
Comment from Hotel Management
14 Jun 2019 by Federico Bali - General Manager, Hotel Management
Dear guest,
thank you for this amazing feedback.
I am sorry you didn't like the bed but in all of our rooms we have twin beds to assemble or leave separated according to our guests request. Although in our Deluxe rooms we have the kind size bed.
Thanking you again for taking the time to review your stay at the Demidoff Country Resort, we hope you will choose us again for your next trip in Florence.
Kind regards
by A verified traveler
Posted 28 Oct 2018 on Hotels
by A verified traveler
Posted 13 Sep 2018
The panoramic vistas seen from the balcony are stunning, and Firenze is visable off in the distance. Great place and the staff were great.
Comment from Hotel Management
15 Sep 2018 by Federico Bali - General Manager, Hotel Management
Dear customer, we reviewed your comments regarding your stay with us at Demidoff Country Resort. Rest assured that we do take all comments seriously and appreciate all the feedback we can get to help us in our ongoing efforts to improve our service. We hope to have the opportunity to welcome you again in our hotel. We remain at your complete disposal.
Federico Bali General Manager
by A verified traveler
Won’t stay again
Posted 31 Aug 2018 on HotelsWe had to have an early check out because a family member was unwell we booked for 4 nights and only wanted 3. The hotel refused to reimburse one night!!
Also our room has no electric power points
Comment from Hotel Management
8 Sep 2018 by Federico Bali - General Manager, Hotel Management
Dear Eileen, we reviewed your comments regarding your stay with us at Demidoff Country Resort. Rest assured that we do take all comments seriously and appreciate all the feedback we can get to help us in our ongoing efforts to improve our service. We hope to have the opportunity to welcome you again in our hotel. We remain at your complete disposal. Federico Bali General Manager
by A verified traveler
Posted 21 Jul 2018
Great Value in the Tuscano- Easy access to area sites while situated in the beautiful countryside
Comment from Hotel Management
8 Sep 2018 by Federico Bali - General Manager, Hotel Management
Dear , Thank you for your review on your stay at the Demidoff Country Resort. We are very pleased to read that your stay lived up to your expectations and I hope to welcome you as our guest on your next trip to Florence. Kind regards, Federico Bali, General Manager
Recommended
for Everyoneby A verified traveler from Wales
great location outside Florence if you have a car
Posted 19 Jul 2018had a great stay and more investment taking place which will only improve things. the bar food menu is a little restrictive but good bars and restaurants 3km down the road
Comment from Hotel Management
8 Sep 2018 by Federico Bali - General Manager, Hotel Management
Dear Mr. Dave, Thank you for your review on your stay at the Demidoff Country Resort. We are very pleased to read that your stay lived up to your expectations and I hope to welcome you as our guest on your next trip to Florence. Kind regards, Federico Bali, General Manager
