Ratings based on 530 Verified Reviews

4.3 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Honolulu

Posted 13 Nov 2023
It is an older property. Location close to government offices, restaurants and shopping. The local bus service is good.
4 out of 5
by A verified traveler from Honolulu

Posted 12 Nov 2023
Convenient
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2023 on Hotels
4 out of 5
by A verified traveler

Fine hotel

Posted 19 Nov 2021 on Hotels
It's nice cozy hotel, on grand floor there is a restaruant and you can enjoy buffet. Walkable to convenience store.
5 out of 5
by A verified traveler

A weekend to remember

Posted 29 Sep 2021 on Hotels
Whenever I go to Utsunomiya, I always pass by this hotel and kept thinking to myself that I wanted to stay there even for a night. Now it came to reality and it didn't fail me. Me and my husband were so happy with our stay. The best one so far! ❤️
5 out of 5
by A verified traveler

Posted 25 Sep 2021 on Hotels
Great hotel - large room, friendly staff, good location.
3 out of 5
by A verified traveler from Kamakura

Posted 25 Dec 2019
The room was clean but the bed (although a good size) was uncomfortable. I could feel every spring in the mattress.
5 out of 5
by A verified traveler

Relatively not bad at all.

Posted 8 Aug 2019 on Hotels
Very nice to stay. Large room with comfortable furnitures. The couple of bad thing was no coffee at the room and one of restaurants at the second floor. Without explanation the guy just didn't allow to enter. Not sure it was fully book in the early dinner time or not but just said "No". Heard from front desk that we need to book it but hard to believe. I know some Japanese places doesn't want to have foreigners.
3 out of 5
by A verified traveler

Posted 2 Jul 2019
Comment from Hotel Management
6 Jul 2019 by フロントマネジャー, Hotel Management
この度は宇都宮東武ホテルグランデをご利用いただき誠に有難うございます。 ご滞在はご満足いただけましたでしょうか。 これからも皆様に愛されるホテルをめざし、日々努力を重ねて参ります。 またのご利用心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 21 Jun 2019
Comment from Hotel Management
25 Jun 2019 by フロントマネジャー, Hotel Management
この度は宇都宮東武ホテルグランデをご利用いただき誠に有難うございます。 ご滞在はご満足いただけましたでしょうか。 これからも皆様に愛されるホテルをめざし、日々努力を重ねて参ります。 またのご利用心よりお待ち申し上げております。
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