Ratings based on 248 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2022
We chose this property and drove out of our way to get to it because it advertised 4 pools and was kid friendly. The Expedia pictures even supported that. What it didn’t say was that upon our Sunday arrival, the pool and facilities would be closed at 3:30 pm (which was when we arrived) and the one and only restaurant in the area would close at 6.
When I asked if there were any pools open for our kids, we were told “the lake”. Lol thanks. Real helpful.
This is not a normal resort, it’s a health institution and that is fine, but it should be advertised as that. We honestly walked in with two tired kids, who just wanted to swim, Looked at the room and then promptly left. We decided it was worth the extra hour drive and forfeiting the money we spent, not to stay here.
Again, nothing against the people staying there and the aim of the place of treatment and healing, but better advertisement is needed.
I do also wonder the quality of the facilities for kids if we were there during operating hours. Would they be welcomed or just a burden, because let’s face it, kids in a pool just want to laugh, splash and have fun. I am doubtful that would be allowed.
by A verified traveler
Posted 25 Jul 2022 on Hotels
by A verified traveler
Posted 10 Jul 2022 on Hotels
by A verified traveler
Posted 6 Jul 2021 on Hotels
by A verified traveler
Posted 11 Jul 2019
by A verified traveler
Posted 10 Mar 2019 on Ebookers
by A verified traveler from HCMC
Posted 12 Aug 2018
Large health center. This is not an hotel but look like more like a Hospital. Spartiat room, with minimum comfort, no coffee, tea in the room and the dinner is close at 7pm ;-( very disappointing. Should not be sold as hotel, but as spa with rooms
by Heikki
Posted 12 Jun 2017 on Hotels
Very helpful staff, great breakfast, great area for outdoor activities.
Comment from Hotel Management
21 Jun 2017
Thank you very much for your nice feedback and welcome back again!
by A verified traveler
Untouched nature
Posted 12 Aug 2016 on HotelsIt was nice experience! Very peaceful area.
Comment from Hotel Management
2 Sep 2016 by General Manager, Hotel Management
Thank you for your nice feedback !
by A verified traveler
Peaceful & calm holiday in untouched nature
Posted 11 Aug 2016 on HotelsThough the place is middle of nowhere, it was a pleasant stay as we love nature. Hotel is just in the heart of national geopark. We enjoyed every part of untouched nature. Pool area is renovated, clean and safe for kids.
There is not many options in the restaurant but we could find some in utajarvi & vallas area. Hotel breakfast buffet is ok.
We had junior suit & it was spacious. Toilet was ok & there is attached sauna. Room furniture is simple and very basic.
Comment from Hotel Management
2 Sep 2016 by General Manager, Hotel Management
It was very nice to hear that you enjoyed your stay with us at Rokua Geopark!
