Ratings based on 519 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
No concierge to help us, they have limited hours of service. Front desk not helpfull either.
Comment from Hotel Management
21 May 2024 by Andres Davidson | Reservation Manager, Hotel Management
We are sorry that you did not have a good experience Carlos and we appreciate your return. We take it as an opportunity for improvement and we will be reviewing it internally since our priority is to be able to provide excellent service to our guests and visitors.
by A verified traveler
Posted 24 Apr 2024
An amazing hotel that sits atop the mountain overlooking all of ushaia. It has a 360 view from mountains to sea. Very relaxing environment. The staff went above and beyond. They were very accomodating, they made my stay definitely an experience worth remembering
Comment from Hotel Management
6 May 2024 by Andres Davidson | Reservation Manager, Hotel Management
Hi Isabelle, We greatly value your words..., our priority is to be able to provide an excellent service and we are very happy to have lived up to it.
by A verified traveler
Posted 29 Mar 2024
Amazing pool area
Friendly staff
Unfriendly tech
Comment from Hotel Management
12 Apr 2024 by Andres Davidson | Reservation Manager, Hotel Management
Hello David, good morning, thank you for taking a few minutes and leaving us your feelings about your experience at the Arakur Hotel.
by A verified traveler from Ridgewood
Posted 25 Mar 2024
*
Comment from Hotel Management
27 Mar 2024 by Andres, Hotel Management
Hi! Thank you for taking the time to share your experience with us, I hope you can return soon
by A verified traveler
Posted 18 Mar 2024
Spa
Comment from Hotel Management
27 Mar 2024 by Andres, Hotel Management
hola Joyce, Gracias por tomarte el tiempo de compartir tu experiencia con nosotros, ojalá puedas regresar pronto.
by A verified traveler
Posted 29 Feb 2024 on Orbitz
If you are one the fence about staying here- DO IT. The hotel is beautiful and well maintained, the amenities are fantastic and the staff is superb. It is located a little further out of town but we had no issues getting rides back and forth on the resort shuttle or Uber (if we didn't want to wait for the shuttle), and it is a beautiful ride down the mountain. The more remote location also means great views and some really nice hiking trails immediately adjacent to the hotel. The staff is awesome- everyone from the front desk to the restaurant to the cleaning staff were friendly and welcoming and really helpful. Our room was immaculate and very comfortable. The restaurant is quite good and the pool/spa are fantastic.
Comment from Hotel Management
12 Apr 2024 by Andres Davidson | Reservation Manager, Hotel Management
Hi Elizabeth, Thank you for recognizing the attention of our team, we are very happy to know that you had a good experience.
by A verified traveler
Posted 19 Feb 2024
Fantastic property and great service. Beautiful rooms. Food was fine, nothing special.
Comment from Hotel Management
18 Apr 2024 by Andres Davidson | Reservation Manager, Hotel Management
Hi Alexander. Thank you for taking the time to share your experience with us, I hope you can return soon
by A verified traveler
Posted 30 Jan 2024
The views are spectacular and having a spa on site is wonderful, but the staff really makes this place shine - they helped us plan all of our activities and were always available to make recommendations or answer any questions we had.
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
26 Jan 2024 by Andres, Hotel Management
Hi William, Thank you for taking the time to share your experience with us, I hope you can return soon
by A verified traveler
Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
26 Jan 2024 by Andres, Hotel Management
Hi Phillippa, Thank you for taking the time to share your experience with us, I hope you can return soon
