Ratings based on 32 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Clean, smart, non-smoking room
Posted 29 Oct 2019 on HotelsRoom was nice, in a quite smart hotel. We initially had a smoking room but they changed us to a non-smoking room (with the help of Google translate) with no fuss at all, which was a very welcome surprise in China!
by A verified traveler
Posted 23 Sep 2019 on Hotels
by A verified traveler
Posted 18 Nov 2018 on Hotels
Comment from Hotel Management
4 Dec 2018 by Baron, Hotel Management
Thank you for coming!
by A verified traveler from Saratoga, CA
Posted 5 Nov 2018
Staff is friendly, location is convenient but I would only rate this a One Star by US Standard. During our stay they were going through renovation, so construction material were strewn in public area, kind of unsightly. But worst of all, one day while we were away, they came in and rip off the in room A/C from the wall (see picture), leaving the desk under it dusty and they did not clean it up. Every day, we need to ask for toilet paper to be delivered. The housecleaning personnel did not check for it.
Comment from Hotel Management
30 Jan 2019 by Baron, Hotel Management
We are very sorry to see it! We change new A/C for the room, Thank you for your understanding.
by A verified traveler
Pleasant stay.
Posted 5 Oct 2018 on HotelsThe hotel location is in residential, quiet and many local eateries around. A 5 mins walk to the Xinjiang museum and the fashionable plaza. Room was good except I could smell cigarette smoke from previous stays.
Comment from Hotel Management
11 Oct 2018 by Baron, Hotel Management
Thank you for coming and your comments. Welcome back to our hotel.
by A verified traveler
Old hotel , Buffet breakfast started late 08:30
Posted 22 Sep 2018 on HotelsHotel is old and price is high for its condition. buffet breakfast started 08:30, but choice of foods were not enough.
Comment from Hotel Management
25 Sep 2018 by Baron, Hotel Management
I`m so sorry! If you need help please call me. I`m always at your service!
by A verified traveler from Shanghai
Posted 4 Sep 2018
I am an American who reserved a room at the hotel after first calling to double check that foreigners could stay there. On the day I was supposed to check in, they called to say they had to suddenly cancel my reservation due to a government event, leaving me stranded in Xinjiang without accommodation (I was already an hour away from the hotel by train). The situation was clearly out of their hands, but one week later, I am still waiting for them to refund my payment, which I sent through Expedia when I made the booking. Very disappointing.
by A verified traveler
Posted 2 Sep 2018 on Hotels
Comment from Hotel Management
14 Sep 2018 by Baron, Hotel Management
感谢您的光临和评价！
by A verified traveler
Posted 2 Sep 2018 on Hotels
Comment from Hotel Management
14 Sep 2018 by Baron, Hotel Management
感谢您的光临和评价！
by A verified traveler
Overpriced
Posted 19 Aug 2018 on HotelsBusiness room felt run-down. Air conditioner right over bed. Central, but not close to anything. Restaurant closed early. Overpriced.
Comment from Hotel Management
21 Aug 2018 by Baron, Hotel Management
Thank you for coming! There are lot of restaurants near the hotel.If you need service,please tell me anytime.
