Ratings based on 58 Verified Reviews
5.0 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great choice
Posted 24 Apr 2022 on HotelsWonderful place in the Sacred Valley.
Comment from Hotel Management
25 Apr 2022 by reservas, Hotel Management
Dear guest, we are so grateful for your feedback. Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.
Kind regards,
Claudia Carrillo
Reservations
by A verified traveler
Beautiful place
Posted 21 Mar 2020 on HotelsWe really enjoyed our time here in early March. The weather was perfect and the food was the best we had while in Peru. We are every meal here and didn’t even venture out. They kept our bags for us when we went to Machu Pichu and david provided great service
by A verified traveler
A gem in the Sacred Valley
Posted 4 Jan 2020 on HotelsSol y Luna is one of these unforgettable places! Located in the Sacred Valley, this charming or rather gorgeous property is surrounded by the Andes and benefits from the best climate ever. Not to mention the birds preserve, the flower garden and the attention to every detail possible. It is a gem of a place!
Loved my "casita", a round and spacious room, sophisticatedly decorated and appointed with everything one could need to feel pampered.
Service was mostly attentive though slightly cold and impersonal.
The breakfast spread was out of this world.
Comment from Hotel Management
4 Jan 2020 by Reservas, Hotel Management
Dear Valerie,
We are so grateful for your feedback.
Your opinion is valuable to us and helps us shape everything that we do.
Looking forward to your next visit.
Warm regards
Claudia Carrillo
Sol y Luna - Relais & Chateaux
by A verified traveler
Posted 4 Oct 2019
Staff were amazing - took the time to check in with you and ask about your stay and if I had any recommendations for them to improve upon.
Horses are unexpected, special touch!
Comment from Hotel Management
8 Oct 2019 by Melissa Gutierrez - Reservations, Hotel Management
Dear guest,
Thank you for giving us such high marks.
It is good to know that our team exceeded your expectations and made your experience memorable during your stay.
Looking forward to your next visit
by A verified traveler from Los Angeles
Posted 6 Jul 2019
I’the service was above and beyond. The room was beautiful and clean. I would stay here again and recommend it to everyone!
Comment from Hotel Management
8 Jul 2019 by Claudia - Reservations, Hotel Management
Dear Guest,
Thank you so much for taking the time to write such a nice review.
We are so delighted to hear that your purchase exceeded your expectations.
Please visit us again.
Warm regards,
by A verified traveler
Posted 15 Apr 2019
Gorgeous grounds and rooms, great service, tranquility at its best.
Comment from Hotel Management
2 May 2019 by Claudia - Reservations, Hotel Management
Dear Guest,
Thank you very much for your kind words.
Please visit us again.
Kind regards
by A verified traveler
Posted 27 Mar 2019
Enjoyed the breakfast! And the dinner! And the hot water bottles!
Comment from Hotel Management
2 Apr 2019 by Carmen- Reservas, Hotel Management
Dear Guest:
Thank you for taking time to share your opinion with others.
We look forward for your next visit.
Best regards.
by A verified traveler from Toronto
Posted 7 Feb 2019
Simply a beautiful place with superb staff and great food. The guided excursions were excellent.
Comment from Hotel Management
2 Apr 2019 by Carmen- Reservas, Hotel Management
Dear Guest:
Thank you for taking time to share your opinion with others.
We look forward for your next visit.
Best regards.
by A verified traveler
Posted 28 Jan 2019
My second visit to this very special place. I just wish my daughter and I had stayed longer, would have loved to go riding with their wonderful horses. It was an absolute pleasure to stay there, many congratulations to the owner. She has managed to create a unique place in the fantastic Urubamba.
Comment from Hotel Management
29 Jan 2019 by Reservas., Hotel Management
Dear Guest:
Thank you for sharing your experience with us!
We are glad to know that you had a great stay.
Hope to see you soon once more.
Regards,
Carmen LLuncor.
by A verified traveler
Posted 14 Jan 2019 on CheapTickets
Comment from Hotel Management
15 Jan 2019 by Reservas, Hotel Management
Thank you very much for such high marks.
Please visit us again.
Kind regards,
Claudia Carrillo - Reservations
