Ratings based on 35 Verified Reviews

4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2023
Friendly staff
4 out of 5
by A verified traveler

Posted 13 Nov 2023
We were really well looked after by Hugo. He arranged various trips for us to keep us busy during our stay. The hotel was comfortable with good food. But the best thing of all was Oso the hotel dog - so cute. She was so pleased when she realised that we were going on a walk and she just invited herself to join us!
5 out of 5
by A verified traveler from NISSOURI CITY

Posted 19 Mar 2023
The owner, Hugo, is friendly and helpful. Of course, he also offers tours, but not pushy. I went out exploring the area and we set a time and he picked Ip promptly. Site is ~ 5km out of town, but not much to ess as t/drink in town anyway. Good is good. There is no dinner menu. I told Hugo what I want and it was done. Price is very reasonable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Apr 2022
5 out of 5
by A verified traveler

A great place to unwind

Posted 19 Apr 2022 on Hotels
Loved this place. Hugo met us at the el Chepe train station easy to find with a sign and a large smile. Check in was seamless. A light lunch was prepared for us which was deliciou, just a preview of every meal here we had was super. Her soups are so flavorful. Could have asked for refills on each one but knew a big main dish was being served. So I waited and certainly was pleased. It happened to be my friends birthday so Hugo arranged for a birthday cake and music around the campfire! How wonderful and what fun celebrating with all others who were there. Sleeping was good, comfortable, quiet and dark. A wonderful place with great views from the inside courtyard. The second day we took a tiny bit strenuous hike up to the caves. The quiet of the woods. The peacefulness and the closeness was a great added bonus. The 2 resident dogs went from leading to following and off to exploring on their own.. but always came back to check on us. They added another element to our hike as we watched them play and rest with us. Be sure to ask about this hike. We took a great drive down into to canyon stopping in Urique and Guatemala ( i believe) . It is the vistas that you will see on the drive that you dont want to miss. Payment for rooms, meals drinks and tours are collected at the end of your stay. Was offered the option of credit card payment. Oh and they have a deep collections of books, hammocks which are available and there is a stack of board games to enjoy. .
5 out of 5
by A verified traveler

Un lugar magnifico para descansar

Posted 6 Apr 2021 on Hotels
Nuestra estadia en este hotel fue de lo mas agradable, la calidez del personal del hotel, en especial de RaulEl detalle de que tuviera hamacas fue de los mas agradable
Comment from Hotel Management
7 Apr 2021 by Diego, Hotel Management
Mil gracias Oscar Enrique. Somos afortunados de tener a Raúl y a otras grandes personas trabajando con nosotros. Gracias por quedarse 3 noches en el Oso. Ojalá hubiera podido conocerte, pero estaba acampando en el norte de Baja California con mi hija y cuatro estudiantes tarahumaras patrocinados por nuestro hotel.--saludos,
5 out of 5
by A verified traveler

Posted 19 Oct 2020
El servicio que brindan en el hotel te hace sentir en casa. Raúl y Jaime son excelentes guías durante cualquier recorrido! El hotel esta en excelentes condiciones y súper limpio! Las regaderas estan increíbles! Pasar dos o más noches ahi vale muchísimo la pena!
Comment from Hotel Management
19 Oct 2020 by diego, Hotel Management
Mil gracias por su preferencia de Hotel Paraiso del Oso y por sus comentarios, a ver cuando pueden regresar a su casa en la Sierra Tarahumara--
4 out of 5
by A verified traveler

Rustic and Western clean and staff attentive.

Posted 14 Mar 2020 on Hotels
Hugo was very helpful and we had great service! To take trips to Urique, they arranged everything for us! Also to waterfalls and later to Creel. They could not be more attentive to detail. Meals were great at the hotel. It was rustic, western, but very clean. We were very happy with our stay there. Hugo spoke English which was most helpful. I would recommend any to stay. Vans well kept.
Comment from Hotel Management
19 Mar 2020 by diego, Hotel Management
Thank you for your comments, Arlene, and for selecting the Hotel Paraiso del Oso for your stay. Hugo works very hard to take care of our guests, as do all of the Oso family. We are all glad you enjoyed your stay with us.