Ratings based on 51 Verified Reviews

3.6 out of 5
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 May 2024
Poor meal options
1 out of 5
by A verified traveler

Posted 4 Mar 2024
Hotel Needs an urgent Renovation!!! Breakfast was a disaster very expensive and very limited!!! Lunch and dinner is what they have and not what you want!!! Wine was $10 dollars a glass and you have to share the table with everyone!!! No separate tables offer!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2024 on Hotels
1 out of 5
by A verified traveler

Posted 10 Feb 2024
The staff at the front desk where horrible, everyone else were very humble and great people it was just the ladies in the front desk that had absolutely no manners, they were very rude and I’d not cared about customer service or customer comfort, the hotel it expensive and you expect good treatment but it was a horrible experience for me and my wife and for the price don’t expect luxury they have none of it, we went walking around the town and there are hotels that are way better in service and in customer service and cheaper with better amenities!! I would just not recommend anyone to stay in that place nor I will go back to it ever again!! There’s a lot more horrible stories that I can tell and it was only a two night stay…
5 out of 5
by A verified traveler

Posted 8 Feb 2024
The stay was really good, the hotel is located facing east and the sunrise is something you will never forget. Dinner menu is served at 7pm, for me it was a bit late, all food have windows of time when is available, if they will offer this at different times, the experience will be more personal. You get what you pay, it is a bit pricey but the hotel is the best of the area.
3 out of 5
by A verified traveler from Fort Collins

This traveler left a rating score only Posted 2 Jan 2024
5 out of 5
by A verified traveler

Posted 6 Oct 2023
Every staff member, especially servers Irving, Miguel, Fernando, registration Maria Jose, bartender Alexi are as courteous, helpful, professional and friendly as any we have encountered. Due to noise from the restaurant above we switched rooms and found quiet, peace and wonderful decor. The only negative was a hair found in a bowl of fruit but our server apologized profusely and quickly replaced the bowl with another. This trip was a once in a life time occasion but we will highly recommend Hotel Mirador to our traveling friends.
4 out of 5
by A verified traveler

Posted 23 Aug 2023
You can enjoy a stunning view from this hotel. However furniture is old and rooms are quite plain.
5 out of 5
by A verified traveler

Wrong description

Posted 27 Jul 2023 on Hotels
The pic in the website was not the same I noticed in the reviews that room 80 81 and other 80s where bad, there is a a share balcony with ok view but seating is limited when I checked in i was assigned one of those room with horrible view and it smell like mold I was given the option to upgrade for additional $150. I did it it was our anniversary Third floor room 75 it was perfect include the food It was great I recommend high scale food delicious According to the staff hotels.com reserves the cheaper lower quality without balcony rooms Be prepare to to pay extra $150. But once you do the view is to die for. Priceless
3 out of 5
by A verified traveler

Posted 11 Jul 2023
Pagas por la vista de las barrancas. El hotel en si esta bonito pero ya un poco viejo. La comida y el restaurante son agradables. Lo que si nos decepcionó fueron las habitaciones ya que encontramos muchos insectos dentro the los cuartos y baños. Un poco caro para lo que es.