Ratings based on 55 Verified Reviews

4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Stunning

Posted 9 Nov 2023 on Hotels
A stunning property, in a stunning location. The quality of service at the Kyushu Hotel is unsurpassable.
5 out of 5
by A verified traveler from Ann Arbor

Posted 12 Oct 2023
The whole property is recently renovated. The room was spacious with indoor and outdoor sitting areas and a private spring-fed bath overlooking the hot springs and surrounding mountainside. The staff was very attentive and anxious to please. We definitely recommend to others looking for a relaxing getaway.
5 out of 5
by A verified traveler

Stay n Dinner was good, but not breakfast

Posted 3 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 16 Jan 2023
This is hotel is wonderful. I loved having a private hot spring bath in my own room. The dining experience was a nice mix of western and Japanese cuisine, all perfectly prepared. The location right next to the Unzen National Park cannot be beat. Everything was clean and the staff were friendly and spoke perfect English. Next time I will stay longer because the rooftop lounge is the ideal place to spend a whole day relaxing, reading, and enjoying the nice view.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2022 on Hotels
5 out of 5
by A verified traveler

5 ⭐️

Posted 19 Dec 2021 on Hotels
Best location I have been to in a while! Well worth it!
5 out of 5
by A verified traveler

Posted 27 Nov 2019
Location is perfect. The staff are very polite and friendly. The room is very spacious and the dinner they serve is of excellent quality. The only regret is that the in room onsen is a bit small and they do not provide big bath onsen.
5 out of 5
by A verified traveler

Posted 8 Jun 2024
4年ぶり2回目の宿泊でしたが今回も食事、お部屋、お風呂、接客などほぼ全てが大満足でした。ウェルカムドリンクのハーブティーは口に合わず少し残念でしたが…屋上のドリンクバーでは絵葉書の塗り絵もあり楽しむことが出来ました。
5 out of 5
by A verified traveler from Murakami

Posted 30 Mar 2024
夕食はとても美味しいフレンチでした。朝食も、和洋共に美味しかったです。サービスも充実していました。部屋のドリンクフリー、部屋付温泉風呂もとても良かったです。
5 out of 5
by A verified traveler

Posted 24 Mar 2024
2回目の宿泊になります。 1回目の時の印象と変わらず、施設、客室、ホスピタリティー、料理等々全てに最高です。このレベルでこのお値段は、コスパが高いと言えるのではないでしょうか。