Ratings based on 55 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Stunning
Posted 9 Nov 2023 on HotelsA stunning property, in a stunning location. The quality of service at the Kyushu Hotel is unsurpassable.
by A verified traveler from Ann Arbor
Posted 12 Oct 2023
The whole property is recently renovated. The room was spacious with indoor and outdoor sitting areas and a private spring-fed bath overlooking the hot springs and surrounding mountainside. The staff was very attentive and anxious to please. We definitely recommend to others looking for a relaxing getaway.
by A verified traveler
Stay n Dinner was good, but not breakfast
Posted 3 Jul 2023 on Hotelsby A verified traveler
Posted 16 Jan 2023
This is hotel is wonderful. I loved having a private hot spring bath in my own room. The dining experience was a nice mix of western and Japanese cuisine, all perfectly prepared. The location right next to the Unzen National Park cannot be beat. Everything was clean and the staff were friendly and spoke perfect English. Next time I will stay longer because the rooftop lounge is the ideal place to spend a whole day relaxing, reading, and enjoying the nice view.
by A verified traveler
Posted 5 Dec 2022 on Hotels
by A verified traveler
5 ⭐️
Posted 19 Dec 2021 on HotelsBest location I have been to in a while! Well worth it!
by A verified traveler
Posted 27 Nov 2019
Location is perfect. The staff are very polite and friendly. The room is very spacious and the dinner they serve is of excellent quality. The only regret is that the in room onsen is a bit small and they do not provide big bath onsen.
by A verified traveler
Posted 8 Jun 2024
4年ぶり2回目の宿泊でしたが今回も食事、お部屋、お風呂、接客などほぼ全てが大満足でした。ウェルカムドリンクのハーブティーは口に合わず少し残念でしたが…屋上のドリンクバーでは絵葉書の塗り絵もあり楽しむことが出来ました。
by A verified traveler from Murakami
Posted 30 Mar 2024
夕食はとても美味しいフレンチでした。朝食も、和洋共に美味しかったです。サービスも充実していました。部屋のドリンクフリー、部屋付温泉風呂もとても良かったです。
by A verified traveler
Posted 24 Mar 2024
2回目の宿泊になります。
1回目の時の印象と変わらず、施設、客室、ホスピタリティー、料理等々全てに最高です。このレベルでこのお値段は、コスパが高いと言えるのではないでしょうか。