Ratings based on 52 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Sep 2022
Fantastic place to relax among the mountains and near the river. The Spa area is complete and perfect to unwind after a day of activities at the mountain. Quiet and peaceful.
Comment from Hotel Management
17 Sep 2022 by Bettina, Hotel Management
Herzlichen Dank für Ihre tolle Bewertung! Es ist uns eine Ehre! Danke. Danke. Danke. Schöne Grüße und vielleicht bis bald Familie Faistauer mit Team
5 out of 5
by A verified traveler

Posted 23 Oct 2020 on Hotels
Very nice place to stay
Comment from Hotel Management
23 Oct 2020 by Bettina, Hotel Management
Vielen lieben Dank. Freut uns!
5 out of 5
by A verified traveler

Posted 16 Aug 2019 on Orbitz
Comment from Hotel Management
19 Aug 2019 by Bettina, Hotel Management
Vielen lieben Dank! Freut uns sehr! Alles Gute und hoffentlich bis bald Familie Faistauer mit Team
5 out of 5
by A verified traveler

Posted 14 Aug 2019 on Hotels
Comment from Hotel Management
17 Aug 2019 by Bettina, Hotel Management
Vielen herzlichen Dank für die Bewertung! Sehr schön zu lesen. :) Familie Faistauer mit Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2019 on Hotels
5 out of 5
by A verified traveler

Posted 9 Jan 2019 on Hotels
As I said last year, that will come back here, we did and we will do again !!! SUPERB !!!
Comment from Hotel Management
13 Jan 2019 by Bettina, Hotel Management
Thank you for the friendly comment! :-) We are looking forward to welcome you back here in Reith! Best regards Family Faistauer and team
5 out of 5
by A verified traveler

Delicious food, amazing spa, perfect setting

Posted 6 Oct 2018 on Hotels
The spa was amazing; I'm surprised more people weren't using it! Breakfast & dinner were delicious, and the setting was impeccable.
Comment from Hotel Management
7 Oct 2018 by Bettina, Hotel Management
Many thanks for the great review. We are very happy! We would be happy to see you again!
4 out of 5
by A verified traveler

Great location but lacking full service

Posted 18 Aug 2018 on Hotels
Warm welcome given on arrival and room allocated was very nice , cosy, clean with a mountain view. We did a quick walk round to have a look at the facilities as was a Spa hotel. As we walked into the Spa reception area which was unmanned (evenimg time) we were suddenly face to face with naked people, Lol. It was a bit of a shock as it was indicated as being a family hotel and we didn't expect it. Again like all the hotels in southern Bavaria and Austria that we used it didn't have a fridge or tea and coffee facilities. This meant we had to use the bar for drinks, but it was only manned if guests were there after evening meal. If not it would be closed. The reception desk would also become unmanned by 9pm. As we often came back to the hotel after our day trips later in the evening (9pm) we would find that the hotel was in darkness and locked up with no staff. Using our hotel keys we could gain access to our room but that was it. This hotel is in a fantastic location for lots to see on day trips out but was not the right choice for us really as we never really used the Spa facilities. We had so much planned to visit during our days there, it wasn't really the right choice of hotel. The breakfast was very nice but you do need to be there early enough to get the most choice.
Comment from Hotel Management
22 Aug 2018 by Bettina, Hotel Management
Vielen Dank für Ihre ausführliche Bewertung! Freut uns sehr, dass Sie sich die Zeit dafür genommen haben. Wir sind kein Familienhotel sondern ein Hotel welches in Familienhand geführt wird. Der Wellnessbereich ist Nacktbereich. Tut uns sehr Leid, wenn Sie den Wellnessbereich nicht nutzen konnten. Dieser ist von 14.00 Uhr bis 22.00 Uhr geöffnet. Minibar haben wir Keine, das stimmt. Wir denken, wenn Sie immer den ganzen Tag unterwegs sind und nur zum Frühstück im Haus sind, ist es besser eine Pension zu buchen. Kommt Ihnen günstiger und Sie zahlen nicht für Leistungen die Sie nicht nutzen. Gerne würden wir uns freuen, wenn wir Sie wieder in unserem Hotel begrüßen dürfen. Vielleicht machen Sie ja doch mal gerne ein Wellnesswochenende. Sommerliche Grüße Familie Faistauer mit Team
4 out of 5
by A verified traveler

Posted 1 Apr 2018 on Hotels
Felt very good staying at this property. Good breakfast and dinner, perfect spa and sauna facilities! Free parking, average internet connection, nice and careful staff. Still room for improvement regarding multiple language menus, signs and posted notices inside hotel area, but everything was fine otherwise! Hotel has a breathtaking view, also!
Comment from Hotel Management
6 Apr 2018 by Bettina, Hotel Management
Vielen herzlichen Dank für die super tolle Bewertung. Freut uns sehr, dies zu lesen. Sonnige Grüße Familie Faistauer mit Team
5 out of 5
Recommended
for Personal Event
by A verified traveler

Hotel Vitaloase - winter 2018

Posted 4 Mar 2018 on Hotels
Beautiful place. The rooms are comfortable spacious and clean. Best is to come with a car to the hotel since it is a bit far from other sites. The food is excellent. I had both breakfast and dinner. The staff is helpful however most don't speak English.
Comment from Hotel Management
6 Mar 2018 by Bettina, Hotel Management
Vielen Dank für die tolle Bewertung. Freut uns sehr!!! Es ist bestimmt von Vorteil, mit einem Auto anzureisen. Die öffentlichen Verkehrsmittel sind bei uns nur 3x täglich unterwegs. Da ist man immer zeitlich gebunden. Wir versuchen unser Bestes mit Englisch, leider brauchen wir es nur sehr selten, daher vergisst man viel wieder. Sonnige Grüße Familie Faistauer mit Team
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