Ratings based on 1,140 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
I like the location and the property is very nice! My daughters were able to go to the gym and enjoyed the pool!
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a strategic location that brings our guest just at a short distance from must-see attractions and modern-day conveniences. We hope to welcome you back to the hotel soon!
by A verified traveler
Posted 19 May 2024
Friendly staff, place was very clean. Breakfast was pricey for what’s its worthy.
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.
by A verified traveler
Posted 18 May 2024
Beautiful Pool Area !!
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
Thank you for choosing to stay with us. I am so glad that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon
by A verified traveler
Posted 14 May 2024
There is no specific don't like just I vote for 4 star. it is not feel excellent
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay, and I am looking forward to welcoming you again soon.
by A verified traveler
Posted 14 May 2024
This is a beautiful hotel. But I have a family and self parking is super far away from the main hotel ontop of that I ask the hotel if they had a trolley to help me bring the stuff from my car to my room and they said no. I had to make 4 trips to the car to get all my stuff for me and my family and their elevator to the car park would work sometimes and didn’t work other times. Other than that it’s was a nice hotel
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
by A verified traveler
Posted 12 May 2024
We had a wonderful stay
by A verified traveler
Posted 12 May 2024
Great hotel
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
Thank you for taking time to review our property. I am glad that we will be your top choice when you visit La Jolla/San Diego. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
Thank you for your positive comments. I am so glad that you enjoyed your stay with us! I hope your next stay is just around the corner. If there is anything that we may assist you with, please reach out.
by A verified traveler
Posted 11 May 2024
The wall of the rooms are extremely thin. I could hear the toilet flush in the rooms next to me and things fall on the floor/ my ceiling, in the room above me.
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
I would like to thank you for choosing the Hyatt Regency La Jolla for your recent trip to the area. We understand that you have many options and truly do appreciate your business. I sincerely regret to hear that we were not able to meet your expectations during your stay and that you were not satisfied especially with the noise from adjacent rooms, which disrupted your sleep. Our first priority is to provide an exceptional quality service. We hope you will accept our apology and give us another opportunity to host you again soon.
by A verified traveler from Little Rock
Posted 10 May 2024
Comment from Hotel Management
20 May 2024 by MP, Hotel Management
Thank you for choosing to stay with us. I am so glad that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
