Ratings based on 1,119 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
by A verified traveler from Austin
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by The Clift, Hotel Management
Greetings Seth,What a pleasure to earn your perfect score following your visit to San Francisco! Thank you for joining us at our classic institution here by Union Square, and we hope you'll be back to see us again soon!Warmly,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by The Clift, Hotel Management
Hello Morgan,It was our pleasure to ensure a five-star stay in the city, and we hope you will consider The Clift to be your home away from home for future stays.Until next time,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 12 Sep 2024
Friendly
Comment from Hotel Management
13 Sep 2024 by The Clift, Hotel Management
Hello David,We are indeed known for our friendly welcome and helpful service, and we love hearing that you felt the warmth of our hospitality from the moment you entered The Clift. Come back to see us again soon!Warm regards,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 10 Sep 2024
great hotel but SF as a whole has declined unfortunately.
Comment from Hotel Management
10 Sep 2024 by The Clift, Hotel Management
Hello John,We're glad you enjoyed your stay with us at the historic Clift, and that we could serve as an oasis for you in the city. We hope we can welcome you back should your travels require another visit to San Francisco.Best regards,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 9 Sep 2024
Hotel was newly renovated was quiet, had an enjoyable stay
Comment from Hotel Management
9 Sep 2024 by The Clift, Hotel Management
Hello John,We're glad our recent update to our classic San Francisco enclave met with your high approval! We hope to remain top-of-mind for future visits to the city.Best regards,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 9 Sep 2024
This hotel is lovely. Traveled as a couple and it was the perfect getaway. Restaurants are within walking distance and the room was beautifully updated. Simple things that make me happy like robes, extra towels and super comfy pillows were on point at this hotel. We also really enjoyed the bar on site and the DJ was so much fun. Highly recommend this hotel for an adult trip.
Comment from Hotel Management
9 Sep 2024 by The Clift, Hotel Management
Dear Sonia,We are delighted we could be a part of your weekend away in the city! We, too, love the little touches of hospitality, and we're glad you enjoyed your robes, extra towels, and comfy pillows!Thank you for joining us in our Redwood Room bar for some music and fun, and we're glad you explored our neighborhood's many inviting restaurants and hidden gems!Join us again for another adult trip soon!Best,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
30 Aug 2024 by The Clift, Hotel Management
Dear Mo,What a pleasure to find your five-star approval waiting for us! Thank you for making our iconic institution your home away from home in the city, and we hope to see you again one day.Best regards,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 30 Aug 2024
Loved the staff and everybody who helped us with our weekend stay in San Francisco
Comment from Hotel Management
30 Aug 2024 by The Clift, Hotel Management
Hello Xavier,Thank you for joining us for a perfect weekend in the city! It was our pleasure to introduce you to our elevated service and friendly attitude here at The Clift, and we hope we can entice you back for another stay soon!Warm regards,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 24 Aug 2024
Good place and very nice room among DT San Francisco but it’s is very hard to find parking in this area
Comment from Hotel Management
26 Aug 2024 by The Clift, Hotel Management
Dear liu,We appreciate your five-star endorsement of our San Francisco escape, though we are sorry you found it hard to find parking. We hope you will leave the parking to us next time you join us, as we are always happy to ensure your vehicle is secure.Until next time,The Clift Royal Sonesta Hotel
