Ratings based on 1,086 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comfortable bed, set up of pillow's, TV’s set up of the room, Cleanliness, Staff very helpful and professional
Comment from Hotel Management
18 Jun 2024 by The Clift, Hotel Management
Hello Hampton,It was our treat to ensure you were comfortable in your well-appointed room, and we're glad to know you had everything you needed for a relaxing visit. We will pass along your praise to our housekeeping and front office teams, and we hope to usher you back through our doors soon.Best,The Clift Royal Sonesta Hotel
by A verified traveler from Seatttle
Posted 16 Jun 2024
Great staff and beautiful building
Comment from Hotel Management
17 Jun 2024 by The Clift, Hotel Management
Greetings Adam,We always love hearing from guests who appreciate the beauty of our building here in the heart of the city, and we will pass along your compliments to our team as well.Until next time,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 16 Jun 2024
This is not my beloved Clift which I've loved for so many years. The staff was great and the room was nice enough but the beautiful eclectic lobby has been washed out in corporate beige. Roll back the clock!
Comment from Hotel Management
17 Jun 2024 by The Clift, Hotel Management
Dear Jody,We appreciate your loyalty to The Clift, and we value your feedback as a long-time guest. We have taken your review to heart, and we're heartened to know that the service and comfort you have come to expect from The Clift are still in place now that we are a Sonesta hotel. We hope we can earn your top score yet again one day.Kindly,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 11 Jun 2024
We had a great stay with our kids. Everything was seamless from valet to check in and the staff were friendly and knowledgeable. We’d definitely stay again!
Comment from Hotel Management
11 Jun 2024 by The Clift, Hotel Management
Dear Desiree,Thank you for joining us! We always love hosting families, and we're glad we could ensure you all felt right at home. As you noted, our team is always happy to share their knowledge of the city with guests, and we can't wait to welcome you back for another stay one day soon.Until then,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 11 Jun 2024
The hotel was great. Just be careful at night, if you’re walking in the area.
Comment from Hotel Management
11 Jun 2024 by The Clift, Hotel Management
Hello Catherine,We appreciate your top score and helpful advice to future travelers. Our front desk team is always happy to help orient our guests to our neighborhood, and we trust you felt secure within our property upon your return to The Clift each evening.Please remember us the next time your travel plans include San Francisco.Best regards,The Clift Royal Sonesta Hotel
by A verified traveler from Beverly Hills
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by The Clift, Hotel Management
Greetings Allen,What a pleasure to find your five-star approval waiting for us! We loved hosting you at the historic Clift, and we hope you found time during your stay to enjoy our iconic Redwood Room or grab a bite at Frederick's!Until next time,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 10 Jun 2024
We really enjoy our stay.
Comment from Hotel Management
10 Jun 2024 by The Clift, Hotel Management
Dear Laura,We enjoyed hosting you at The Clift, and we hope we can count on seeing you again one day soon!Best,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 10 Jun 2024
Great location as a base to explore SF
Comment from Hotel Management
11 Jun 2024 by The Clift, Hotel Management
Dear Alessandro,We are glad you enjoyed exploring the city from our base here by Union Square, and we trust you found our location to be conducive to walking and finding public transit! We would love to ensure your comfort again should your travel plans include San Francisco!Best regards,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 10 Jun 2024
Great location as a base to explore SF
Comment from Hotel Management
10 Jun 2024 by The Clift, Hotel Management
Dear Alessandro,We agree that our location makes it easy to explore the best of the city! Thank you for making us your home base, and we hope to repeat the experience one day soon!With regards,The Clift Royal Sonesta Hotel
by A verified traveler
Posted 6 Jun 2024
The staff was amazing
Comment from Hotel Management
7 Jun 2024 by The Clift, Hotel Management
Hello Juan,Amazing is what we love to hear! Thank you for taking the time to share your high praise for our hardworking and caring team, and we hope you will remember us the next time your travels bring you to our city!Best,The Clift Royal Sonesta Hotel
