Ratings based on 542 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Beaverton

Posted 28 May 2024
This property was wonderful! The desk was manned 24 hours so I could go out whenever and not have to worry about the front desk being unmanned. The property is just a block and a half away from many bus stops, streetcar stops, and the BART station. Very close to chinatown as well. I was worried about not having a car to get to and from the hotel but it was completely unneeded. A great view from the top floor. The only thing i will say is that I booked a room on the street for the view, but it was NOT quiet. The TV had youtube so I turned on some white noise to block out the street sounds, but it was still clear for the most part. The second night was fine but the first night there was a busker on the corner until 3 am. Overall, beautiful room, beautiful street, beautiful service and beautiful city! Definitely going to stay there again.
3 out of 5
by A verified traveler

Posted 26 May 2024
Within the shopping area and transportation
5 out of 5
by A verified traveler

Posted 24 May 2024
Recently renovated, this hotel was clean, quiet, comfortable, and everything worked. Basic rooms with fan, radiator, and window that opened for temperature control. Free WiFi, basic free TV channels, no bath, room on the smaller side (but not tiny, still room to move arround). Fruit, iced water, coffee, and a large selection of teas available near the lobby. No daily housekeeping, which suited us fine, but you can ask them to remove rubbish or replace towels if needed. Great location near Union Square, Macy's, cable car just outside, other public transport (buses, trains, trams) only a few steps away. Had a few issues with the card not allowing us entry to our room, but quickly resolved by staff. Bathroom floor constantly wet near shower, which is starting to damage new floor and skirting boards - a design fault that staff have been made aware of, will not affect your stay. We were in room 609, which is angled to face another guests window, so potential privacy issues - just remember to shut the blind. Enjoyed our stay and would stay again, great value property.
5 out of 5
by A verified traveler

Posted 23 May 2024
Liked that it’s on one of the cable car routes. Has a clean and modern feel. Nice job on the restomod. Most hotels like this don’t have parking or breakfast. Once i wrapped my head around that, then i really appreciated the property. We walked most everywhere in the area. Really nice restaurants on powell st like Loris Diner, Sears Fine Food, Mels Drive in isn’t very far. Cheesecake Factory is around the corner. SF doesn’t have a lot of franchise fast food but there is a mcdonalds, burger king and starbucks nearby. We preferred the local restaurants. Walgreen’s pharmacy is nearby too. Walked to market street and took the F train to the Ferry building and fisherman’s wharf. Then U can take the 28 bus route on North Point st to the Goldengate Bridge. There’s two different 28 routes so get the one back to the wharf when you go back. I bought day passes on the Muni App but no one checked it. Only showed it once on the cable car.
5 out of 5
by A verified traveler

Posted 23 May 2024
The only inconvenience of my stay was the lack of parking. Everything else was great.
5 out of 5
by A verified traveler

Posted 23 May 2024
The property is very nice, cleaned and organized.
5 out of 5
by A verified traveler

Posted 23 May 2024
This hotel is an absolute hidden gem. Very underrated. Amazing location and very cheap for the location and overall quality of this hotel. We’d definitely come back!
4 out of 5
by A verified traveler

Posted 22 May 2024
Good location to explore San Fran. Room was clean. While room was small the washroom had ample space. No air conditioning, but we were there in May so an open window kept temperature cool.
4 out of 5
by A verified traveler from Edmonton

Posted 22 May 2024
Hotel straford was close to everything and peaceful but would have love to access Central Microwave to warm food or in-suite mini fridge
2 out of 5
by A verified traveler from albuqerque

Posted 21 May 2024
Not clean. Not enough towel and not staff to clean room