Ratings based on 605 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 May 2024
Beautiful rooms
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Great base to see the city, near union square. Spacious rooms, perfect for families. Kitchenette, very well equipped
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024
5 out of 5
by A verified traveler

Posted 12 Mar 2024
We enjoyed the stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2024
3 out of 5
by A verified traveler

Okay for the price

Posted 14 Feb 2024 on Hotels
I gave an overall 3 stars for average. It was not bad for the price, but I would have been disappointed if I paid the full price (Google Maps showed $600+ when I checked in). The couch was not comfortable and I could not get the Chromecast to work. My room was near the side of the building where there are AC units so it was noisy and I had to wear earplugs to sleep. I mainly chose this place because of the fridge and microwave so having that was nice (as well as plates/cups/bowls). All the workers were very friendly but beware the concierge trying to get you to attend a time share presentation. This is on the edge of the Tenderloin district which is unfortunately a very rough area of the city, so you will to very cautious avoid walking in that direction. Look down when you're walking too, because there will likely be poo. If you are walking from the Bart station, be prepared to walk uphill.
5 out of 5
by A verified traveler from Beachwood

Posted 30 Dec 2023
A beautiful hotel where everybody gets a brand new suite! My favorite thing about the room was the beautifully tiled shower stall. The lobby is luxurious and the hotel has a nice workout room right there on the first floor. I love the fact that the hotel is secure and you need to use your room key to get in the front door. Free coffee in the morning was very good, I went downstairs and bought some microwave Popcorn, watched a great movie on a rainy day through casting Amazon prime to the big tv screen in my living room. The place is a quiet retreat after a long day of sightseeing and walking. Highly recommended.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2023 on Hotels