Ratings based on 54 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler from San Diego
Posted 24 Mar 2024
I ended up at the Prasana at the last minute because the villas I went to prior to booking at the Prasana were not to standard.
Upon my arrival at the previous villas and finding out how it was really like, I immediately jumped on Expedia and found the Prasana. Doing to turned around my vacation. The Prasana is an absolute gem.
Upon arrival I was greeted by a friendly staff. Even though I booked the villa only 30 minutes prior to my arrival, it was ready for me. I ended staying in the one bedroom called Amita. The view from the room was absolutely gorgeous. It has its own private pool and kitchen along with outside bath tub. The entire villa was private. I slept with the curtains open and woke up to the amazing sunrise over the Indian Ocean during my stay each day. This particular villa is the highest one on the property I think but I image all the views are amazing from the other villas.
The restaurant attached to the property is also amazing. I had a local fish dish for dinner one night that was simply spectacular. I ate here 4 times out of the 3 days I stayed. They have amazing breakfast and drink choices. They have full bar too that's open until late. Room service was great too. I'm amazed at how they can carry all that food and drink up the stairs to my villa.
I also got a couples massage with my wife at their spa that was also a nice experience and reasonably priced.
I hope to stay here again someday. It's a special place.
by A verified traveler
Posted 18 Jan 2024 on Wotif
Aesthetically pleasing, luxurious. Great breakfast and great views!
Comment from Hotel Management
26 Feb 2024 by Lieke , Hotel Management
Thank you very much for your email!I'm delighted to hear that you enjoyed your experience with us. We strive to create an atmosphere that is both aesthetically pleasing and luxurious, ensuring that every moment of your stay is memorable and satisfying. Our team takes great pride in providing top-notch service, from the stunning views to the delicious breakfast offerings.Your feedback means a lot to us, and I'll be sure to share your kind words with the entire team. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,LiekeSales and Marketing Manager
by A verified traveler
Posted 10 Dec 2023
Great!
by A verified traveler
Posted 19 Oct 2023
by A verified traveler from Williamson
Posted 14 Aug 2023
by A verified traveler
Posted 19 Jun 2023
Extremely friendly staff, great environment, amazing food, and they even surprised me with a birthday cake. I would recommend this place to everyone, it felt like paradise!
Comment from Hotel Management
26 Feb 2024 by Lieke , Hotel Management
Thank you so much for taking the time to share your delightful experience with us!We are thrilled to hear that you enjoyed your time at our establishment and that our staff's friendliness, the pleasant environment, and the delicious food all contributed to making your visit memorable. We're especially glad that we could add an extra touch of joy to your birthday celebration with the surprise cake!Your recommendation means the world to us, and it brings us immense joy to know that your experience felt like paradise. Creating memorable moments for our guests is what we strive for every day, and we're delighted to have achieved that with you.We look forward to welcoming you back again in the future and creating even more wonderful memories together.Warm regards,Lieke Sales and Marketing Manager
by A verified traveler
Posted 10 Dec 2022
Compared to Phuket and some other similar properties and destinations, this is definitely not worth the money we paid.
Prasana staff were friendly and warm generally but the amenities and location is really terrible. There's zero shops or even restaurants within walking distance from the villa and your only transport is the free shuttle provided by the villa but it ends early at 6pm! You will have to find your own transport or pay exorbitant fare for the villas shuttle service after this time.
Moreover, as they only have 2 vehicles for this shuttle service serving the entire property of about 20 villas, there are times where both the vehicles are booked and we have to arrange our own transport to other places of interest and back.
The only restaurant with only 8 tables serve a menu of just 6 breakfast items along with a micro breakfast buffet counter or just a handful of items...
My family stayed 5 nights and had to recycle the breakfast menu by the 3rd day after trying all 6 items on the menu on the 2nd day. Taste was OK though.
In summary, the secluded location and lack of amenities within this property is terrible in comparison to Phuket. Rooms were also unclean with the blinds louvres visibly dusty. I can feel the very minimal housekeeping and they don't change the bedsheets before, during and,I think, even after our stay there. Stains were observed on walls and bedsheets.
It's really not worth the money we paid for the stay.
Very limited and expensive places of interest
Comment from Hotel Management
12 Dec 2022 by Prasana by Arjani Resorts Team, Hotel Management
Dear Say Beng,Thank you so much for your honest review.We do apologize for the inconvenience during your stay.Our location is quite far which aims to provide peace for our guests and stay away from the hustle and bustle of the city. Since our location is located a bit far from the main road, therefore we are providing a complimentary shuttle service to anywhere around the Uluwatu area based on our schedule.We have informed our team regarding your review to ensure that we would do better in the future.We hope that we are able to welcome you in the future with a better experience.Kind regards,Prasana by Arjani Resorts Team
by A verified traveler
Posted 10 Jul 2022
Awesome place
by A verified traveler from United Kingdom
Posted 24 Feb 2020
The view from our villas was incredible and the staff esp ladies at the spa were very warm and welcoming. Housekeeping could be improved a little as some of the cushions on the lounge chairs were a little mouldy and behind the curtains in the bedroom you could see dirt which had been there a while. Other than that really enjoyed our stay and would stay again when in Ungasan
Comment from Hotel Management
1 Mar 2020 by Egy, Hotel Management
Dear Fleeting Moments,
Thank you for taking your valuable time to share your recent stay at Prasana by Arjani Resorts on Expedia. I am happy to learn that you enjoyed your stay in our villa. Nevertheless, I have well noted all the feedback you shared and please be reassured that it has been shared to the relative departments for their review. we hope to have the opportunity in the future to have you back in our resort to witness all the improvements we have made.
Best Regards,
Egy
E-commerce Executive
