Ratings based on 78 Verified Reviews

4.2 out of 5
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by Lovet, Hotel Management
Dear Zuzu,Thank you for taking the time to share your recent experience at HGI Umhlanga Arch and for giving us perfect feedback. We hope to welcome you back to our hotel next time you will travel to Durban.Kind Regards,Lovet RobinsonGeneral Manager
5 out of 5
by A verified traveler

Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Lovet, Hotel Management
Dear NafiesaThank you for choosingHGI Umhlanga Arch and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Durban.Kind Regards,Lovet RobinsonGeneral Manager
3 out of 5
by A verified traveler from Mc Lean

Posted 17 Jan 2024
Below expectations.
Comment from Hotel Management
19 Jan 2024 by Lovet, Hotel Management
Dear BusisiweGreetings from HGI Umhlanga Arch.Thank you for your valued review.We hope to welcome you back in the future.Kind RegardsLovet RobinsonGeneral Manager
5 out of 5
by A verified traveler

Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
10 Jan 2024 by Lovet, Hotel Management
Dear Zamo,Greetings from HGI Umhlanga Arch.Thank you for taking the time to share your recent experience. We hope to welcome you back to our hotel next time you will travel to Umhlanga.Kind Regards,Lovet RobinsonGeneral Manager
5 out of 5
by A verified traveler

Posted 5 Jan 2024 on Hotels
Comment from Hotel Management
10 Jan 2024 by Lovet, Hotel Management
Dear Dylan,Thank you for taking the time to share your recent experience at HGI Umhlanga Arch.We hope to welcome you back to our hotel next time you will travel to Durban.Kind Regards,Lovet RobinsonGeneral Manager
5 out of 5
by A verified traveler

Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
4 Jan 2024 by Lovet, Hotel Management
Dear JulianGreetings from HGI Umhlanga Arch.Thank you for taking the time to share a review.We are pleased to know that you enjoyed your stay.Looking forward to welcoming you back in the future.Kind RegardLovet RobinsonGeneral Manager
4 out of 5
by A verified traveler

Posted 9 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by Niki, Hotel Management
Dear Valued Guest,Thank you for choosing Hilton Garden Inn Umhlanga Arch and for taking the time to offer your feedback. We are pleased to know that you enjoyed your visit, and we hope to see you again on a future visit to Durban.Kind Regards,Lovet RobinsonGeneral Manager
5 out of 5
by A verified traveler

Posted 6 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by Niki, Hotel Management
Dear MazwiThank you for choosing HGI UMhlanga Arch and for taking the time send us a review. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Durban.Kind Regards,Lovet RobinsonGeneral Manager
4 out of 5
by A verified traveler

Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Lovet Robinson, Hotel Management
Dear Virsen,Greetings from HGI Umhlanga Arch.Thank you for taking the time to share a review.We are pleased to hear that you enjoyed your stay and we hope to see you on a future visit to Durban.Kind RegardsLovet RobinsonGeneral Manager
5 out of 5
by A verified traveler

Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
14 Sep 2023 by Lovet, Hotel Management
Dear PuleThank you for choosing Hilton Garden Inn Umhlanga Arch and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Durban,KZN.Kind Regards,Lovet RobinsonGeneral Manager