Ratings based on 137 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Extremely great food, very comfortable room/bed/pillows.
Staff is very friendly, and the Manager Mr. Akshay was very helpful.
by A verified traveler
Posted 3 Oct 2024
Friendly Staff, amazing food, and the spa service was fantastic!!!
by A verified traveler from Somerset
Posted 8 Sep 2024
Essentials used in room are very poor and third grade.
For example towels bad in condition
Hand shower leaking on the back very bad for the hotel like Conrad . I would rate their room as third grade hotel.
Sorry for my language but it’s TRUE.
Staff and service extremely good.
Comment from Hotel Management
2 Oct 2024 by Team Conrad Bengaluru, Hotel Management
Dear Mr. MundlapudiGreetings from Conard Bengaluru!Thank you for sharing your feedback regarding your recent stay at Conrad Bengaluru. We deeply regret that your experience did not meet our high standards, and we want to assure you that your concerns are being taken very seriously.We are particularly sorry to hear about the issues with the room conditions, hand shower leakage, and the state of the towels. These are not the standards we aim to uphold, and we understand how frustrating it must have been to encounter these problems during your stay.We want to let you know that we are taking immediate action to address the issues you’ve mentioned. Our maintenance team has already been alerted to the hand shower leakage and the condition of the towels, and we are conducting a thorough review of our amenities to ensure everything meets the quality you expect from us.Thank you once again for bringing these matters to our attention. We value your feedback, and we are dedicated to making improvements based on your insights. If there is anything else we can do to make up for the inconvenience, please do not hesitate to reach out to us directly.Warm regards,Team Conrad Bengaluru
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Choi, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after, rest assured we would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Digvijay SinghGeneral Manager Conrad Bengaluru
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Kamath, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru
by A verified traveler
Posted 7 Jul 2024
Excellent location and very friendly staff
Comment from Hotel Management
23 Aug 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Dandugula,Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after.The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Padden, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru
by A verified traveler
Posted 22 Jun 2024
Staff overall very helpful and courteous
Comment from Hotel Management
1 Jul 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Daryanani, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru
by A verified traveler
Posted 16 Jun 2024
Cleanliness
Comment from Hotel Management
1 Jul 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Mindi, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru
by A verified traveler
Calling out outstanding staff!
Posted 3 Jun 2024 on HotelsI found Zainab to be absolutely outstanding! I needed to carry a cake to a dinner in town at short notice and she organized it just marvelously! As also sorted out some issues with posting. Also Abinand in the Club Lounge was amazing!
Comment from Hotel Management
1 Jul 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Zaheer, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We shall convey your feedback with the concerned team member. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru