Ratings based on 181 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
3 Jun 2024 by Ihr RiKu Team, Hotel Management
Vielen Dank für Ihre Bewertung
by A verified traveler
Posted 10 Mar 2024
Great location in downtown Ulm, great for shopping and dining, everything is in walking distance. The heated bathroom floor is very nice! They offer a buffet breakfast.
We only missed having a coffee machine in the room.
The staff is very friendly, I have stayed there before and recommend the Ricu hotel for a stay in Ulm.
Comment from Hotel Management
14 Mar 2024 by Your RiKu-Team, Hotel Management
Thank you for your good review and your praise regarding the location and the rooms.
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
31 Dec 2023 by Hotelmanagement, Hotel Management
Wir freuen uns sehr über Ihre tolle Bewertung. Herzlichen Dank.
by A verified traveler
Posted 30 Jul 2022
We were able to get a room late in the evening and didn't have to sleep outdoors with our toddler. Thank you for letting us have a room after hours.
Comment from Hotel Management
1 Aug 2022 by Hotelmanagement, Hotel Management
Thank you for your good rating. We´re glad that we were able to offer you a room and wold be pleased to welcome you as our guests again.
by A verified traveler
Posted 12 Dec 2021 on Hotels
Comment from Hotel Management
15 Dec 2021 by RiKu HOTEL Team, Hotel Management
Recht herzlichen Dank für die 10-Sterne Bewertung.
by A verified traveler
Would stay again
Posted 23 Aug 2021 on HotelsWe loved the hotel location and the staff were great
Comment from Hotel Management
27 Aug 2021 by RiKu HOTEL Team, Hotel Management
Thank you so much for your pleasant review.
by A verified traveler
Posted 10 Aug 2021
by A verified traveler
Posted 5 Mar 2020 on Hotels
Comment from Hotel Management
15 Mar 2020 by Ihr RiKu HOTEL Team, Hotel Management
Besten Dank für die ausgezeichnete Bewertung.
by A verified traveler
Posted 3 Nov 2019
This hotel is 2 min to the Cathedral and 10 min to the train station. Very well located. The room is comfortable and large. My only quibble was the reception closure time - I booked through Expedia and both set my arrival time online and emailed them to say I was coming at 11am and hoping to drop off my luggage, and no one replied (when I arrived they gave me a little hassle because they were closed). But that’s not fatal. They should make this clearer on the website, and on communications, as I stay on Riku hotels often and I have never seen this before.
Comment from Hotel Management
7 Nov 2019 by Hotelmanagement, Hotel Management
Thank you for your feedback and for staying with us. We are happy that you enjoyed your stay and regret that we could not read and respond to your message in time due to our reception opening hours. Usually our guestes contact us the day before and we are happy to assist with the luggage.
We are more than happy to welcome you you again in one of our hotels.
by A verified traveler
Posted 26 Oct 2019 on Hotels
Comment from Hotel Management
2 Nov 2019 by Hotelmanagement, Hotel Management
Wir freuen uns sehr über Ihre Worte! Herzlichen Dank für Ihre tolle Bewertung und besonders dafür, dass Sie unser Gast waren!
