Ratings based on 8 Verified Reviews
4.8 Room cleanliness
5.0 Service & staff
4.7 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2023
AMAZING! One of the most memorable experiences we have ever had! The staff is absolutely incredible, the castle is breathtakingly beautiful! I can’t stress how much we did not want to leave! We will be back
Comment from Hotel Management
13 Aug 2023 by Hospitality Team, Hotel Management
Dear Jessica,Thank you for your very kind words, we are very much hoping you will delight us again with another visit, many of our clients make Castello a tradition and we will be sure to reserve you a special welcome once again. We will relay your kind words to our team, and we wish you all the best!Arrivederci!
by A verified traveler
Lovely stay in Castelli di Ugento.
Posted 18 Jun 2023 on HotelsPeaceful
Friendly
Helpful
Clean
Warm
Really nice!
Comment from Hotel Management
13 Aug 2023 by Hospitality Team, Hotel Management
Dear Trudi,We are very happy that you enjoyed every detail of your stay. We thank you on behalf of all the staff of Castello di Ugento and Il Tempo Nuovo restaurant.We all are looking forward to welcoming you again soon.With our best wishes
by A verified traveler from Sea Bright
Posted 5 Nov 2022
Beautiful castle hotel with exceptional staff - especially Roberta the most helpful professional receptionist/concierge/travel advisor ever, and the restaurant and bar staff were excellent too. Good dining options in and near the property. Wonderful Italian hospitality.
Comment from Hotel Management
13 Nov 2022 by Hospitality team, Hotel Management
Dear Mr Stephen,thank you very much for your kind review. We are delighted to read that you had a pleasant stay at our property and we all look forward to welcoming you again at Castello di Ugento soon.Best regards
by A verified traveler
Great escape
Posted 15 Aug 2021 on HotelsGreat little escape. Beautiful castle setting, that is completely renovated for a modern touch in the rooms. Bar and food were fantastic, as well as the service.
Comment from Hotel Management
17 Aug 2021 by Hospitality Team, Hotel Management
Thank you very much for your kind words!
We are very happy you enjoyed your stay at Castello di Ugento and we are very much looking forward to welcoming you in the future.
Best regards
by A verified traveler
Posted 14 Jul 2019
Comment from Hotel Management
28 Oct 2022 by Hospitality, Hotel Management
Thank you for your kind feedback.We all are looking forward to welcoming you again soon.Best regards
by A verified traveler
Posted 26 May 2019
Comment from Hotel Management
28 Oct 2022 by Hospitality, Hotel Management
Thank you for your kind feedback.We all are looking forward to welcoming you again soon.Best regards
by A verified traveler
Posted 2 Sep 2018 on Hotels
Beautiful hotel, the staff was wonderful and went out of there way for us
Comment from Hotel Management
7 Sep 2018 by Piero, Hotel Management
Dear Christine,
Thank you very much for your review and for sharing your feedback with us.
We all are looking forward to welcoming you again soon,
Sincerely,
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
13 Aug 2023 by Hospitality Team, Hotel Management
Dear Henna,We thank you on behalf of all the staff of Castello di Ugento and Il Tempo Nuovo restaurant.We all are looking forward to welcoming you again soon.With our best wishes
