Ratings based on 33 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2024
Great staff and they were very helpful. The hotel is located near the national park which was very convenient.
by A verified traveler
Great location, basic accommodation
Posted 11 Jan 2020 on HotelsThe hotel was good value for money, and was extremely close to the park which was great (and meant not such an early morning) however we struggled to sleep because of a dripping overflow and loud noise from the fridge throughout the night.
by A verified traveler
Posted 23 Mar 2019
Little bit older and shabby but close to the national park. Ok overall
by A verified traveler
Posted 9 Jan 2019
Comment from Hotel Management
16 Jan 2019 by Ayesha, Hotel Management
Thank you for the complementary review. We are very pleased that you enjoyed your stay and look forward to hosting you again in the future. Happy travels
by A verified traveler
No frills but great service
Posted 15 Dec 2018 on HotelsThe hotel was no frills and the WiFi only worked in a corner of the bathroom. The bed was very bouncy but other than that the pool and staff were wonderful. It is not a luxury hotel but good if you are visiting the area for a night to do a safari.
Comment from Hotel Management
19 Dec 2018 by Ayesha, Hotel Management
Thank you for the complementary review. We are very pleased that you enjoyed your stay and look forward to hosting you again in the future. Happy travels .
by A verified traveler
Posted 28 Nov 2018
Good location if you looking to go to the national park which is few minutes away. Dinner was very good here. Room was nice but could use a screen door perhaps to keep some of the bugs out. The Wifi was down while we were there but we didn't need it much as one of us had a local sim card.
Comment from Hotel Management
2 Dec 2018 by Ayesha, Hotel Management
Thank you for the complementary review. We are very pleased that you enjoyed your stay and look forward to hosting you again in the future. Happy travels .we attend to you suggestions
Recommended
for Everyoneby A verified traveler
Posted 13 Sep 2018
Fantastic location for the national park which is why we stayed here. Food & astmosphere leave a lot to be desired but the room was clean and had what we needed.
Comment from Hotel Management
19 Sep 2018 by Ayesha, Hotel Management
Thank you for the complementary review. We are very pleased that you enjoyed your stay and look forward to hosting you again in the future. Happy travels
by A verified traveler from Kuwait
Well situated but do not expect luxury.
Posted 3 May 2018The Elephant Trail is perfectly located for entry to the Udawalawa National Park. We arrived after travelling from Nuwara Eliya and were pleased with the appearance of the hotel, however the front desk staff speak limited English. Helpfully, one of the staff carried our bags for us which was a nice touch and we were able to sign up for the safari experience (which is owned by the same company as the hotel).
Our room was okay with basic essentials like a shower, bed and TV plus a balcony. However, the sink in the bathroom had a lot of dirt in the plug hole and on the second day dirty water came up the hole after I had just finished shaving. Also, the shower pressure was awful and the temperature switched back and forth from cold to scorching in a matter of seconds. Furthermore, the lack of WiFi in room did get annoying but I realise this is a first world problem and the environment we were in is stunning.
On site, there is a restaurant (do not go next door as we found flies in our onion soup) and they offer a decent enough menu for Sri Lanka with a good variety of drinks. Our food was average and reasonable but the fact that you have to pay by cash does leave a bit of a sour taste as it means you need to be carrying a lot of rupees if staying for a while.
All in all, it was an average hotel in a beautiful setting which could do with some upgrades: WiFi in room, decent showers, sinks being fixed, better food and the option of card payments.
Recommended
for Everyoneby A verified traveler
Posted 23 Apr 2018
Well located for safari, but only 1 night as the hotel is only adequate.
by A verified traveler from UK
Basic hotel, organised great safari
Posted 11 Apr 2018Hotel is basic with all amenities required but is in excellent location very close to national park.
Hotel itself is tired and shower mouldy but room otherwise fine. Breakfast and food ok. The staff were helpful and organised a fantastic safari for us with Niluka safaris and recommended restaurants etc and were helpful in booking taxis.
Comment from Hotel Management
11 Apr 2018 by Ayesha, Hotel Management
Thank you for the complementary review. We are very pleased that you enjoyed your stay and look forward to hosting you again in the future. Happy travels
