Ratings based on 32 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
2.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
The rooms are really dirty, the bathrooms are pretty disgusting and our bed sheets had mold on them. I felt really bad for the workers who were there when we checked in but we ended up having to leave because the conditions of the room were just really awful and the owners seem very aware of it.
by A verified traveler
Posted 19 Mar 2023 on Hotels
People are lovely of course. But I could not get through to their number for an airport pickup or to arrange a late checkin, so I ended up paying for another hotel my first night.
The room was basically clean, but super musty with water damage on the walls. Intense fire smoke from nearby.
No AC.
Bed very hard.
I left the window open for ventilation and found a scorpion. Would have been understanding given the other things weren’t present.
I left a day early.
Comment from Hotel Management
20 Mar 2023 by Ubud Asri, Hotel Management
Thank you for taking the time to review our hotel. We apologize for the musty smell, water damage, and fire smoke in your room. We will make sure to look into these issues immediately. We are sorry that you were not able to reach us by phone, and that this inconvenience led to an additional cost for another hotel. We hope you will consider staying with us again in the future. Thank you again for your feedback!
by A verified traveler
Posted 10 Jan 2023 on Wotif
A nice spot close to shops and dining. We did have an issue with water in the morning not sure of the cause. But quite a nice authentic Balinese house.
by A verified traveler
Posted 22 Feb 2020 on Wotif
Great location, but the room was very dirty, the sheets on the bed were so stained ....musty smell in the room. ( I was given a new sheet when I asked for it)
by A verified traveler
Posted 9 Nov 2019
by A verified traveler from Kuta
Posted 4 Nov 2019
It had a pool. The people next door was making noise past midnight. Couldn't sleep. The fan in my room was also noisy.
by A verified traveler from Germany
Posted 13 Sep 2019 on Wotif
The staff is very friendly and helpful. Upgraded to one of the suites and it was just a really big, clean room with an impressive entrance. Thank you for baring with us and creating a comfortable stay!
by A verified traveler
Posted 21 Aug 2019
great location , the spa was good the best area in Ubud.
by A verified traveler
Posted 24 Jul 2019
Perfect stay in Ubud Asri, Room was clean and comfort, Bathroom was hygiene, Wifi super speed, location near centre of ubu
by A verified traveler
Posted 24 Jul 2019
The host very friendly, feel like stay at your own home. located in central of ubud, the room is clean and the bed is comfort.I love ubud asri.
