Ratings based on 40 Verified Reviews
4.2 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The staff is extremely friendly and responsive.
Wonderful experience!
by A verified traveler
Posted 20 May 2024
Beautiful and peaceful villa with friendly staff.
Comment from Hotel Management
21 May 2024 by adi, Hotel Management
hi lejla thank you for your review at our place, Hope we can hosting you again in your next holiday to Ubud. Have a wonderful day
by A verified traveler
U might need to wear mask while sleeping :)
Posted 4 Dec 2023 on HotelsThe room is dusty and never been vacuumed, I developed annoying cough every time time I stay inside. The bedsheet, and pillows smells, we need to spray alcohol to mask it. Everyday we get bug bites as natural tattoo. Lastly, taking shower was a pain because their shower head is pointing horizontally, so I need to tie it to point diagonally downward or ask someone to bathe you LOL.. We were planning to stay another week in panoramic room, but going through this is too much to bear.
But to be fair, their breakfast is good. Not so fancy but ok. The office staff is friendly and approachable.
Comment from Hotel Management
6 Dec 2023 by adi, Hotel Management
Hi anthony, Thank you for writing a review our place. And thank you for the input about our service and our room, we will improve it. Hope we can hosting you again in your next holiday to Ubud. Have a nice day.
by A verified traveler
Posted 22 Oct 2023
A beautiful room and pool over looking the jungle, so relaxing. Staff were wonderful, delivering a delicious breakfast to the room each morning. There was bottled water available in the room. They organised a taxi to pick me up at the airport for about $40AUD. Nice quiet area with some good restaurants, about 20 min walk into the centre of ubud.
Comment from Hotel Management
23 Oct 2023 by adi, Hotel Management
Hi megan ann, Thank you for your time to write a really nice review and we are glad to know that you have a wonderful experienced stay with us. Hope we can hosting you again for your next trip to Bali. Have a great weekend. :)
by A verified traveler
Posted 4 Oct 2023
Good points
Sunrise arranged airport transfer. Reception staff were friendly. Good view. Not far from ubud (uphill).
Bad points
Checkin office closed upon arrival & taximan had to contact the host to ask about room info (wiFi password/facilities).
When we wanted to shower, we had no hot water as the gas cannister that fed the boiler was empty. We had no contact details for the host so had to call the taximan for help.
Room was very loud, we heard EVERYTHING from other guests. Also the air-con units were located next to our room, so if other guests had their air-con on, it was loud.
outdoor bathroom often had bugs/cockroaches and smelled of drains.
On arrival our towels smelled damp (and were not changed during our 6 night stay) & the soap dispenser & toilet paper ran out & were not replenished.
Our room had a kitchen, including a stove & cutlery. There was no pan/kettle to put on the stove so this was redundant. There were bugs in the water dispenser.
A daily breakfast was delivered to the room, which was nice. The actual timings of delivery Vs requested time vary by 60-30 mins & food might be cold.
Wifi only worked on the patio.
There weren't always staff around, but lots of random people knew where we were. Example: the airport taximan suggested an excursion. We paid the guide the agreed price but after dropping us off he came to our villa room to ask for more money which was intimidating & we weren't sure how he knew which room we were in. It felt unsafe
Comment from Hotel Management
5 Oct 2023 by adi, Hotel Management
Hi, Thank you for writing a review our place. And thank you for the input about our service and staff, we will improve it. Hope we can hosting you again in your next holiday to Ubud. Have a nice day.
by A verified traveler
Posted 1 Oct 2023 on Lastminute
Comment from Hotel Management
3 Oct 2023 by adi, Hotel Management
Hi, Thank you for giving us a rate. Hope we can host you again next time when you come to Ubud. thank you
by A verified traveler
Hidden Gem
Posted 27 Sep 2023 on HotelsThis is a lovely place to stay. I had a panoramic room and the view was lovely. Large room, large balcony, lovely relaxing pool and so quiet even though it wasn't far off the main road. I would definitely recommend for a stay in Ubud
Comment from Hotel Management
28 Sep 2023 by adi, Hotel Management
Hi, Thank you for giving us a rate. Glad to know that you enjoyed your stay with us. Hope we can host you again next time you come to Ubud. Have a nice day.
by A verified traveler
Posted 8 Sep 2023
For a 3 star and the amount you get for your money - excellent! Would definitely stay again. Lovely breakfast and very nice staff. There were a few little bits that could do with improving, the bed sheets smelt a bit damp and the bathroom tap sprays out at a funny angle getting you wet if you’re not careful. It’s also very steep stairs to get down to the bottom room, not a problem for us but if you were less mobile this would be a problem. Regardless, it’s got a beautiful pool and view overlooking a jungle valley, would recommend
Comment from Hotel Management
8 Sep 2023 by adi, Hotel Management
Hi jim, thank you for your review, it will help improve our standard quality of our service. Hope that we can host you in the future. Have a nice day.
by A verified traveler
Posted 25 Aug 2023
Had to cancel our accommodation on arrival due the huge amount of steep stairs to our room. The room was excellent and the staff were friendly and helpful and understood the medical issue (knee replacement) with the steep steps to the accommodation . Cannot fault the staff but recommend good knees and fitness to stay here.
Comment from Hotel Management
28 Aug 2023 by adi, Hotel Management
dear richard warrenthanks for your time, to make us some review we're appreciate for that. a looking forward your next holidays
by A verified traveler
Posted 4 Jul 2023
Comment from Hotel Management
6 Jul 2023 by adi , Hotel Management
dear sebastianthank you for your comment,im appreciate for that and see you next time for your vacation in bali
