Plataran Ubud Hotel & Spa - CHSE Certified Reviews

Dear Christabel Su Huey,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We are sorry to hear that your experience did not meet your expectations during your recent stay. Your feedback is important to us, and we take all comments seriously to improve our guests' experiences.We regret that you found the property to be drab, old, and simple, falling short of a 5-star standard. Please know that we value your feedback, and we will review and address these concerns to enhance the overall quality and experience for our guests.It is our goal to provide a comfortable and enjoyable stay for all our guests, and we apologize for any shortcomings you encountered during your time with us. We strive to continually improve our services and facilities to meet the expectations of our guests. We hope to have the opportunity to welcome you back in the future and provide you with an upgraded experience that aligns more closely with your expectations.Thank you for staying with us, and we value your feedback as we work towards providing a better guest experience.Plataran regards,Gede AriawanGeneral Manager

Dear Lee Man Cheong,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

Dear Akhtar,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

Dear Mr. David, Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven! Thank you for choosing to stay with us. We deeply appreciate your feedback and would like to extend our sincere apologies for the disappointing experience you encountered during your stay. We regret any instance where you did not feel pampered and that your requests were not fulfilled promptly. At Plataran Ubud Hotel and Spa, we place great emphasis on attentive and personalized service, ensuring that each guest's needs and desires are met with the utmost care. We deeply apologize for any oversight that may have occurred, and we will take immediate action to address these concerns with our team.Furthermore, We are committed to delivering exceptional dining experiences, and your feedback will be used to improve the quality and variety of our breakfast offerings. It is our goal to create an atmosphere where our guests can enjoy their food experience with prompt and attentive service. Regarding our room upgrade policy, we regret that this policy was not up to your expectations, we aim to offer a very special price that includes the special treats with additional Spa treatments that have been offered. We ensure that we have provided you with our best options and we regularly assess our offering to maintain the highest standards while ensuring fair value for our guests On a positive notes, we genuinely appreciate your kind words about our Eco-friendly Nature surrounding hotel’s area, which reflects our dedication to creating an ambiance of refined tranquillity Once again, we apologize for any inconvenience or disappointment you experienced during your stay. We genuinely value your feedback as an opportunity for growth. It is our sincerest hope that you will grant us another chance to exceed your expectations in the future and provide you with the impeccable luxury experience you deserve.Plataran regards,Gede AriawanGeneral Manager

Dear Wen,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

Dear Marcela,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

Dear Willem,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager

Dear Mark,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager

Dear Robert,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager