Ratings based on 303 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 16 Apr 2024
Wonderful place to relax in nature. Terrific food services. Short drive to town
Comment from Hotel Management
30 Apr 2024 by Kade Adnyana, Hotel Management
Dear Daniel,Warmest greetings from COMO Uma Ubud!Thank you for sharing your amazing stay experiences with us.Our strategic location that merge with the natural surrounding often highlight by our guest who enjoy the serenity of the resort. We are definitely ready for your upcoming stay, please kindly drop us a message whenever your travel plan bring you back to COMO Uma Ubud.Kind regards,Kade Adnyana
by A verified traveler
Posted 14 Apr 2024
Great service by the staff but the resort is a bit dated, food was just alright and the room layout is a little strange with no separation between the toilet, wardrobe and bathtub. But it has a nice pool and overall a pretty enjoyable stay, just not sure if I will be back to this property..
Comment from Hotel Management
30 Apr 2024 by Kade Adnyana, Hotel Management
Dear Kwok Wei,Warmest greetings from COMO Uma Ubud!Thank you for return back and set aside your precious time to write us a constructive review.Our room inventory consist of 46 room key and divided into 7 category, sadly our Terrace room lay out was not match with your style. Food and beverages team will be always more than happy to adjust with our guest dietary and preferences.If there is any chance to welcoming you back in the nearest future, please do alert us in order to anticipate your rooms and food preferences.Rest assure that all the team at COMO Uma Ubud always tried their best to create a memorable stay for our guest. Kind regards,Kade AdnyanaRoom Division Manager
by A verified traveler
Posted 9 Apr 2024
The staff are the best assets of this hotel. Amenities ok but the service and professionalism of everyone working in this place is superb.
Comment from Hotel Management
30 Apr 2024 by Kade Adnyana, Hotel Management
Dear Kristine,Warmest greetings from COMO Uma Ubud!Thank you for set aside your precious time to write us a review on the platformYour kind appreciation towards our team member services and professionalism had shared to all the team and it boost our spirit to moving forward.Once again thank you for your feedback and waiting forward to welcoming you back to your second home here in Ubud. Kind regards,Kade AdnyanaRoom Division Manager
by A verified traveler
Posted 28 Mar 2024
Brilliant stay. Beyond the quality of the hotel, the staff service was excellent. Hoping we get the same experience at Como Canguu!
Comment from Hotel Management
8 Apr 2024 by Kade Adnyana, Hotel Management
Dear Stephen,Warmest greetings from COMO Uma Ubud!Thank you for set aside your valuable time to write us a review on the platformTrust that our team at Ubud and Canggu will always tried their best to deliver the finest COMO experience to all of our guest.Once again thank you for your review and waiting forward to welcoming you back to COMO Bali.. Kind regards,Kade AdnyanaRoom Division Manager
by A verified traveler
Posted 7 Mar 2024
Morning walk was great; nice restaurants; great architecture in the rooms and grounds; staff all extremely friendly.
Comment from Hotel Management
24 Mar 2024 by Kade Adnyana, Hotel Management
Dear Ian,Warmest greetings from COMO Uma Ubud!Thank you for set aside your precious time to write us a review on the platformOur morning walk was one of our highlight for our activities where our guest can enjoy a light walk accompanied by our experiences guide that will proceed a story telling about the nature and culture in Bali.Your kind appreciation towards our restaurant, architecture of the rooms and surrounding and last but not least our team member services had been shared and it boost our spirit to moving forward.Once again thank you for your feedback and waiting forward to welcoming you back to your second home here in Ubud. Kind regards,Kade AdnyanaRoom Division Manager
by A verified traveler
Posted 18 Feb 2024
Disaster experience.wont recommend to anyone else
Comment from Hotel Management
21 Feb 2024 by Kade Adnyana, Hotel Management
Dear Wynn,Warmest greetings from COMO Uma Ubud!Thank you for set aside your precious time to write us a review on the platform.Sadly, we learn from your review that you are having an inconvenience experiences during your stay.Trust that this was not reflect our daily standard services and facilities that we provide to our guest.We believe during your stay all of our team member was trying their best to accommodate your stay and to ensure your wellbeing.If we could able to welcome you back in the future, please do alert us and we will ensure that you will experiences finest of the COMO Services. Once again thank you for your review and waiting forward to welcoming you back at COMO Uma Ubud.With best regards,Kade AdnyanaRoom Division Manager
by A verified traveler
Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
9 Feb 2024 by Kade Adnyana, Hotel Management
Dear See Nam,Warmest greetings from COMO Uma Ubud!Thank you for set aside your valuable time to provide us an excellent point at the platform.We believe that you are having a great stay with us and share the memorable experiences to other travelers.Once again, thank you for your kind appreciation and waiting forward to welcoming you again at COMO Uma Ubud.Kind regards,Kade AdnyanaRoom Division Manager
by A verified traveler
Home away from home
Posted 26 Jan 2024 on HotelsOne of our favourite Hotels in Bali. This is like a second home for us and love starting our holiday here.
Everything is lovely here except the smoking allowed in a supposed health hotel.
Time to enter 21st century and ban smoking.
Comment from Hotel Management
9 Feb 2024 by Kade Adnyana, Hotel Management
Dear Nicholas,Warmest greetings from COMO Uma Ubud!Thank you for choosing us as one of our favorite hotel in Bali,Uma mean Home and we are feel really honor that you are consider us to become your second home.We all delighted to read your wonderful feedback; sadly, you are encounter inconvenience towards our smoking policy. Your valuable feedback are bring up to our management attention and rest assure that we will find a way to elevate our guest wellbeing during stay.Once again thank you for your feedback and waiting forward to welcoming you back to your second home here in Ubud. Kind regards,Kade AdnyanaRoom Division Manager
by A verified traveler
Can't wait to go back
Posted 5 Jan 2024 on HotelsSuch a beautiful stay. The hotel was perfect. The staff were spectacular with excellent service. Couldn't fault anything about the stay.
Comment from Hotel Management
10 Jan 2024 by Kade Adnyana, Hotel Management
Dear Dinah,Warmest greetings from COMO Uma Ubud!Thank you for sharing your beautiful stay experiences with us.Our resort was design to blend with nature combine with our team member services that reflected the truly Balinese hospitality. Once again, thank you for your review and look forward to welcoming you back at COMO Uma Ubud.Kind regards,Kade Adnyana
by A verified traveler
Posted 24 Oct 2023
this hotel is really beautiful and the service was outstanding. I had an incredible experience!
Comment from Hotel Management
26 Oct 2023 by Kade Adnyana, Hotel Management
Dear Mari ,Warmest greetings from COMO Uma Ubud!Thank you for sharing your stay experiences with us.Delighted to hear that you are having an incredible experience during your stay. Your kind appreciation towards our resort and the services that our team member delivered are highly appreciated.Once again, thank you for your review and look forward to welcoming you back at COMO Uma Ubud.Kind regards,Kade AdnyanaRoom Division Manager
