Ratings based on 1,162 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
It was a good place to stay. Very convenient to shopping, the Pier and eating places. The only inconvenience was with the cleaning of our room. We stayed there for 3 days and never had our room cleaned. We piled the trash in the corner. Everything else was great. Very nice and friendly staff.
by A verified traveler from ATHENS
Posted 17 Jun 2024
Close to beach and Pier.
by A verified traveler
Posted 16 Jun 2024
Convenient to the beach and a nearby restaurant.
by A verified traveler from Denton
Posted 16 Jun 2024
by A verified traveler
Posted 16 Jun 2024
Elevator was out 3 of the 4 days
by A verified traveler
Posted 15 Jun 2024
We had an ocean view room and saw some amazing sunrises every morning from our balcony. The hotel is pet friendly and very welcoming. Its not fancy just perfectly laid back for island life. The location was nice for watching the action on the beach near the pier. Plenty of restaurants within walking distance.
Comment from Hotel Management
15 Jun 2024 by Brett, General Manager, Hotel Management
Thank you so much for sharing your experience with us. I'm delighted to hear that you enjoyed the stunning sunrises from your ocean view room. Our goal is to provide a warm and welcoming atmosphere, and it's wonderful to know that you and your pet felt at home with us. We take pride in our laid-back, island-style ambiance, and I'm glad it resonated with you. Our location is indeed perfect for taking in the vibrant beach scene near the pier and exploring the variety of nearby restaurants. We hope to welcome you back for another relaxing stay in the future. Until next time...safe travels.
by A verified traveler
Posted 15 Jun 2024
Staff members were very friendly, however it was not a place i felt comfortable staying with my family. There were fights in the parking lot, drunk people everywhere surrounding the hotel, and the entire floor we stayed on smelled of marijuana and cigarette smoke. Maybe it was just the night we stayed. Be careful
Comment from Hotel Management
15 Jun 2024 by Brett, General Manager, Hotel Management
Thank you for taking the time to share your experience with us. I appreciate your kind words about our staff's friendliness, and I'm truly sorry to hear that your stay did not meet your expectations. Your concerns about the parking lot disturbances, the presence of intoxicated individuals, and the unpleasant odors on your floor are deeply concerning. This is certainly not the experience we aim to provide for our guests. We strive to maintain a safe, family-friendly environment, and I regret that we fell short during your visit. Rest assured, we take your feedback seriously. I will be addressing these issues with my team members to ensure that such incidents are promptly and effectively managed. Your comfort and safety are our top priorities, and we are committed to improving in these areas. Thank you for bringing this to my attention. I hope you will consider giving us another chance to provide you with a more pleasant stay in the future. Until next time...safe travels.
by A verified traveler
Posted 14 Jun 2024
They offer sunrise yoga on the beach both Saturday and Sunday mornings. It is amazing!!!
But elevator was out throughout the stay.
Comment from Hotel Management
15 Jun 2024 by Brett, General Manager, Hotel Management
Thank you so much for your positive feedback about our sunrise yoga sessions on the beach. I'm thrilled to hear that you enjoyed them—they truly are a serene way to start the day! I sincerely apologize for the inconvenience caused by the elevator being out of service during your stay. We understand how frustrating this can be and are actively working to ensure that such issues are resolved promptly in the future. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back soon for an even better experience. Until next time...safe travels.
by A verified traveler
Posted 13 Jun 2024
The first thing I didn't like was that I had to pay an 80 dollar resort fee which was supposed to include towels, coffee, and other things like internet access. The reason I was unhappy with this is that even though the room I reserved was listed as for five people, only four coffee pods were provided, and they were never restocked. Towels were provided as well, however they were only enough for one beach day and we were never sent clean towels after. Other than that the view was amazing and the proximity to the beach is unbeatable. The hotel room had excellent AC and was pretty clean. The beds were also comfortable and clean. I would stay again.
Comment from Hotel Management
14 Jun 2024 by Brett, General Manager, Hotel Management
Thank you for sharing your recent experience at Hotel Tybee. I appreciate your candid feedback as it helps us improve our services. I apologize for the inconvenience you faced regarding the hotel's nightly "Parking/Amenity Fee". The fee includes parking for one vehicle, access to our bikes, beach chairs, beach towels and beach yoga every Saturday and Sunday. Our goal is to ensure that the amenities included in this fee enhance your stay, and I regret that this was not your experience. I understand your frustration with the limited coffee pods and the issue with towel restocking. We aim to provide ample supplies for all our guests, and it’s clear we fell short during your stay. Your comments have been shared with our housekeeping team to prevent such oversights in the future. I’m delighted to hear that you enjoyed the stunning view, our convenient beach access, and the comfortable, clean room with excellent AC. Your willingness to stay with us again despite the challenges means a lot, and we look forward to providing you with an even better experience next time. Until next time...safe travels.
by A verified traveler
Posted 10 Jun 2024
The first room we were given was so dirty. I used one Lysol wipe to wipe the bathroom vanity, shower edges and the tile floor infront the of the toilet and the wipe was solid brown. There was hair around the toilet, in the shower and in every corner of the bathroom and bedroom. All of the fixtures were rusted because the AC wasn’t working correctly. The entire room was wet with condensation.
They gave us another room and it was dirty as well. Followed by the entire floor of the hotel smelling like sewage. We were told someone threw fresh bait in a trash can and the cleaning crew drug the bag through the halls. However, the smell lingered for hours. We requested our money back and left the hotel.
Comment from Hotel Management
11 Jun 2024 by Brett, General Manager, Hotel Management
Thank you for sharing your experience with us. I am deeply sorry to hear about the cleanliness and maintenance issues you encountered during your stay. This is certainly not the standard we strive to maintain at Hotel Tybee. I apologize for the inconvenience and discomfort you experienced with both rooms and the unpleasant odor in the hallway. Your feedback is invaluable, and I assure you we are addressing these issues with our housekeeping and maintenance teams to ensure this does not happen again. We hope you will give us another chance to provide you with the exceptional experience you deserve. Until next time...safe travels.
