Ratings based on 188 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
The staff was wonderful and very helpful. Jose at the front and Jose from the cafeteria were very detailed with their service. I felt extremely safe at this hotel and would definitely stay again.
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Not the best value
Posted 5 Mar 2024 on HotelsI booked this trip to treat my family to a relaxing weekend. We faced an unpleasant welcoming from the staff, who had an elitist attitude towards us. They were unfriendly and very impolite.
The room was not pleasant due to the cleanliness. White lines looked very unclean, with yellow stains all over.
The only positive was the good location of the hotel.
by A verified traveler
Posted 25 Jan 2024
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Posted 29 Sep 2023 on Hotels
We stayed the night. Food was good. Rooms were nice but not very clean. The floor made our feet brown with dirt. Staff was nice and if you want pool towels take ID with you.
by A verified traveler
Posted 28 May 2023
Encontré bello pubico en mi regadera y WC , la toalla de mano tenía manchas negras
La limpieza está fallando
by A verified traveler
Posted 3 Jun 2022
The hotel has a great architectural design and is a gorgeous background for some cool pictures. The lifts work with a magnetic card, so that's good for safety and security. The rooms are spacious and have decent amenities. The location is conveniently located about 20 minutes on foot to downtown and a 10/15 minute drive or 20 minute bis ride to the beach. The buses go right by the hotel.
by A verified traveler
Posted 30 May 2022 on Hotels