Ratings based on 982 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2023 on Hotels
Comment from Hotel Management
23 Jul 2023 by Satu, Hotel Management
Dear Steven,Thank you for your lovely review! Hope to see you again soon!Best regards,SatuReception
by A verified traveler
Posted 12 Jul 2023
The hotel was hosting many families with small children when we visited and managed to provide prompt, attentive service despite the number of guests. The location was perfect for accessing the river walk and excellent restaurants.
Comment from Hotel Management
14 Jul 2023 by Kirsi, Hotel Management
Dear Stephen,Thank you for your stay and kind feedback.Welcome soon again!Kind regards,Kirsi / Shift leader Front office
by A verified traveler
Posted 1 Jul 2023 on Hotels
Comment from Hotel Management
3 Jul 2023 by Kirsi, Hotel Management
Hei Tom,Kiitos antamastasi arvioinnista.Tervetuloa pian uudelleen vieraaksemme!Ystävällisin terveisin,Kirsi / Shift leader Front office
by A verified traveler
Posted 26 Feb 2023 on Hotels
Comment from Hotel Management
1 Mar 2023 by Kirsi, Hotel Management
Hei Jenni,Kiitos paljon vierailustasi ja upeasta arvioinnista.Tervetuloa pian uudelleen!Ystävällisin terveisin,Kirsi / Shift leader Front office
by A verified traveler
Posted 2 Jan 2023 on Ebookers
We have been stay here before ans when a facelift has been done its fresh.
by A verified traveler
Posted 6 Sep 2022 on Hotels
Comment from Hotel Management
14 Sep 2022 by Kirsi, Hotel Management
Hei Irina,Kiitos vierailustasi ja antamastasi arvioinnista.Hyvää alkanutta syksyä sinulle!Ystävällisin terveisin,Kirsi / Shift leader Front office
by A verified traveler
Posted 18 Jul 2022 on Hotels
The hotel property as such is quite nice and appears recently renovated. Somewhat awkward placement of the lobby on the 2nd floor. Convenient parking. Good breakfast. Absolutely disgusting dinner buffet that was supposed to be street food themed but which was so bad we would not eat it.
Comment from Hotel Management
9 Aug 2022 by Kirsi, Hotel Management
Hi,
Thanks for sharing your hotel experience with us, it helps us improve what we do. We’re sad to hear that you were not satisfied with restaurant food. As your guest experience is really important to us, we will take your feedback seriously and make necessary improvements.
After all we’re pleased to hear that you liked the hotel breakfast and parking. We hope you will stay with us again soon and give us a chance to give you a better stay.
Kind regards,
Kirsi / Shift leader Front office
by A verified traveler
Posted 4 Jul 2022 on Hotels
Comment from Hotel Management
14 Jul 2022 by Kirsi, Hotel Management
Hei Janne,
Lämmin kiitos vierailustasi ja saamastamme hyvästä arvioinnista.
Hyvää kesää ja tervetuloa uudelleen.
Ystävällisin terveisin,
Kirsi / Shift leader Front office
by A verified traveler
Posted 28 Jun 2022 on Hotels
Comment from Hotel Management
14 Jul 2022 by Kirsi, Hotel Management
Hi Electa,
Thank you for your review!
We hope to see you soon again.
Kind regards,
Kirsi / Shift leader Front office
by A verified traveler
Posted 5 Jan 2022 on Ebookers
