Ratings based on 897 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Would not stay there again
Posted 24 Jul 2024 on HotelsThis is one of the six hotels we stayed at booking through hotel.com. This is the only one that we gave a poor rating to The front desk staff was very good and in general spoke strong English The restaurant staff was another story. The person assigned to wait on us could not really speak English. When it came to dessert, there was a dessert in the counter outside of the restaurant that I assumed worked together with they didn’t I couldn’t get that dessert while in the restaurant
The room was not clean. Didn’t temper the floor had been swept at all. The shower curtain in the bathtub was about 4 inches. Too long. The bathroom did not feel clean.
They had two indoor pools, but we chose not to use them concerned about cleanliness
Comment from Hotel Management
30 Jul 2024 by Best regards, Ove Takolander, Front Office Manager, Hotel Management
Hi Kurt, thank you for your visit.I'm sorry if your stay with us was not up to expectations this time. The bathroom (and room) should absolutely be clean and in order when the guests arrive.
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
13 Aug 2024 by Ruissalon kylpylä, Hotel Management
Hei Isaac, kiitos arvostelua ja mahtavaa nähdä, että olette viihtyneet vieraanamme. Tervetuloa uudelleen, mukavaa loppukesää teille!
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
13 Aug 2024 by Ruissalon kylpylä, Hotel Management
Hei Isaac, kiitos arvostelusta! Aurinkoista kesän jatkoa teille. Ystävällisin terveisin, vastaanotto
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Ruissalon kylpylä, Hotel Management
Hei Rene, ihanaa, että lomanne on sujunut hyvin. Tervetuloa uudelleen ja lämpöistä loppukesää teille! Ystävällisin terveisin, vastaanotto
by A verified traveler
Posted 5 Jul 2024 on Hotels
It's worth choosing a superior room with aircon when its a hot day.
Room was very clean, but we had to ask for towels and coffee (there were none).
Spa is very small but the surroundings are great. Vegan options still in a seperate table at breakfast (would be better to put them with other foods).
Restaurant a la carte had good pizzas, also vegan.
Comment from Hotel Management
11 Jul 2024 by Ruissalon kylpylä, Hotel Management
Hei Ulla, kiitos arvostelusta ja hienoa nähdä, että olette viihtyneet vieraanamme. Lämpöistä kesää teille ja tervetuloa uudelleen!
by A verified traveler
Posted 29 Jun 2024
Peaceful & relaxing
Comment from Hotel Management
11 Jul 2024 by Ruissalo Spa Hotel, Hotel Management
Hello Susan, thank you for your feedback. Have a nice summer and welcome again.
by A verified traveler
Relaxing Mini-Break at Ruissalo Spa Hotel
Posted 15 May 2024 on HotelsA relaxed mini-vacation to this seaside establishment, the routines and professionalism of which are on a solid ground, as my wife and your's truly found out already at a previous stay.
The forthcoming reception service assured us easy parking and a spacious, very comfortable room directly at our quite early arrival, the room in line with our reservation, of course. The rhythm of the stay was facilitated by a full breakfast included.
Lots to do and see within the hotel and around, with a helpful and knowing personnel always available, and the historic city of Turku just a short bus ride away. +++
Comment from Hotel Management
4 Jun 2024 by Ruissalo Spa Hotel, Hotel Management
Hello, lovely to see that you ejoyed your visit here with us.Have a nice summer and hope to see you again!Best Regards, Reception - Ruissalo Spa Hotel
by A verified traveler
Posted 15 Aug 2023 on Hotels
Comment from Hotel Management
25 Aug 2023 by Pia / Vastaanotto, Hotel Management
Kiitos hyvästä arviosta, mukavaa, että viihdyitte! Tervetuloa uudelleen!
by A verified traveler
Posted 17 Aug 2022 on Ebookers
by A verified traveler
Turku Spa Hotel
Posted 15 Jul 2022 on HotelsWill definitely stay here again...so relaxing..Finnish families enjoying nature...highly recommended
Comment from Hotel Management
18 Jul 2022 by Rabab, Hotel Management
Hi John,
Thank you so much for your amazing review. We are so happy to hear that you enjoyed your stay with us.
We hope to see you soon again here in Ruissalo!