Ratings based on 232 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Cindy, réception, Hotel Management
Sehr geehrte Liselotte,Wir danken Ihnen für Ihre nette Bewertung und freuen uns , dass Sie ein angenehmes Aufenthalt in unserem Haus hatten.Wir würden uns sehr freuen Sie erneut in Turckheim zu empfangen und wünschen Ihnen ein schönen Tag.Mit freundlichen Grüssen,
by A verified traveler
Posted 2 Jan 2024
A charming hotel with beautiful and inviting decor - the lobby is filled with interesting and striking objects from around the world, particularly Asia and Africa.
My room was so quaint and pretty - the floral wallpaper was a nice touch. The view of the vineyards/rolling hills was memorable.
I felt very safe throughout my stay, both in the hotel and in the area surrounding it.
My only complaint was that there was no elevator and I had to lug up my big suitcase to the 3rd floor all by myself!
Comment from Hotel Management
15 Feb 2024 by Cindy, réception, Hotel Management
Dear Soumia,We thank you for your review and are pleased to see that you enjoyed our lobby and your room decoration. We kindly inform you that we have other types of rooms on the 1st or 2nd floor and accessible by elevator if you think of a new stay by us.Have a pleasant day and best regards,
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
15 Feb 2024 by Cindy, réception, Hotel Management
Dear Mr. Lappen, We thank you for your review and are pleased to see that you enjoyed your stay with us.See you soon in Turckheim.Best regards,
by A verified traveler from St Johns
Posted 4 Dec 2023
Comment from Hotel Management
14 Dec 2023 by Cindy, réception, Hotel Management
Dear Gary,Thank you for your review. We are happy that you enjoyed your stay with us and we hope to see you again in Turckheim.Best regards,
by A verified traveler
Posted 23 Oct 2023 on Hotels
Great stay in a beautiful town. I will definitely be coming back!
Comment from Hotel Management
7 Nov 2023 by Cindy, réception, Hotel Management
Dear Isabel,Thank you very much for your nice review. We are pleased that you enjoyed your stay with us. We will be happy to welcome you again the next time you visit Turckheim. Have a lovely evening and best regards,
by A verified traveler
Posted 7 Oct 2023
Oh I loved this hotel! Great location with plenty of restaurants within walking distance. Gorgeous sitting areas with a unique eclectic gathering of items. Lovely courtyard and delicious breakfast. It feels like you are staying in a fairy castle in medieval times! Had 2 different rooms and both were lovely! Highly recommend if you are anywhere close to Turckheim!!
Comment from Hotel Management
7 Nov 2023 by Cindy, réception, Hotel Management
Dear Catherine,Thank you so much for your kind review! We are happy that you liked our decoration in the common areas and in your rooms. We hope to have the pleasure to welcome you again in Turckheim soon and wish you a lovely evening.Best regards,
by A verified traveler
Posted 12 Jul 2023 on Orbitz
The hotel was like a museum from the 13th Century. Absolutely beautiful right in the middle of a medieval city.
Comment from Hotel Management
29 Jul 2023 by Cindy, réception, Hotel Management
Dear Baldomero,We thank you for your review and are really pleased to see that you've appreciated our old and typical hotel.Hope to welcome you to Turckheim another time.Have a pleasant day and best regards,
by A verified traveler
Posted 4 Jul 2023 on Hotels
Comment from Hotel Management
29 Jul 2023 by Cindy, réception, Hotel Management
Dear Russell,Thank you for your review.Have a pleasant day and best regards,
by A verified traveler
Pleasant stay at Hotel and in Turckheim
Posted 26 Oct 2022 on HotelsHotel Des Deux Clefs was amazing and the staff very friendly. The rooms were as published, and our stay at the hotel had been very pleasant. Thank you!
by A verified traveler
Posted 9 Sep 2022
Charming hotel with very nice staff.
Comment from Hotel Management
30 Sep 2022 by Cindy, réception, Hotel Management
Dear Madeleine,We thank you so much for taking the time to let us a review. We are pleased to see that you enjoyed our hotel's charm and our staff's kindness.We hope to see you again in Turckheim soon and wish you a pleasant evening.Best regards,
