Ratings based on 30 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jan 2024
The hotel staff was nice but the bed has bed bug they had to change me to another room. I will not recommend it to anyone I did not had good sleep after I found out the bed bug even they change me to another room.
Comment from Hotel Management
1 Feb 2024 by Naoufel, Hotel Management
Hello, Sorry for the problem you encountered during your stay However, bed bug is international problem it comes to hotels through travelers' suitcases, and is not at all related to the cleanliness of the hotel. Following your complaint, we completely emptied the rooms and carried out a total renovation we apologize, once again and we hope this will not happen again and hope to serve you better during your next stayWarm regards.
by A verified traveler
Posted 27 Jan 2023
Very good
Comment from Hotel Management
11 Mar 2023 by Naoufel, Hotel Management
Thanks a lot We hope to see you during your next stay in Tunis
by A verified traveler
Great short term stay
Posted 2 May 2022 on HotelsThe hotel room is clean. The service is great.
The staff are friendly and very helpful .
I recommend for short stay .
Comment from Hotel Management
8 May 2022 by Naoufel, Hotel Management
thanks a lot for your review.
We hope to see you between us during your next stay in Tunis
Have a nice day
by A verified traveler
Posted 23 Sep 2019 on Hotels
by A verified traveler
it was hell
Posted 4 Sep 2019 on HotelsThe room it wasn't as clean as was expected, the bathroom had water leaking dripping it was painful and when I asked to change the room they said we don't have another room.
Comment from Hotel Management
23 Oct 2019 by naoufel, Hotel Management
Hello
We regret that you faced such problem in our hotel
We will take you comments into account
Hope to have the Opportunity to serve you again with much better service
Recommended
for Everyoneby A verified traveler
Posted 14 Apr 2018
I liked the hotel except terrible noise until 2:00 am because there was wedding party in the hotel.
Comment from Hotel Management
21 Apr 2018 by naoufel, Hotel Management
Sorry for the inconvenience.
this is exceptional day.
It happens only 1 or 2 times every year.
Hope to have the opportunily to serve you another day and have a quite night
by Mumtaz
Nice place for a few nights. Close to airport
Posted 1 Jan 2018 on HotelsLoved everything, only let down was the man at reception tried to rip me off.
Comment from Hotel Management
16 Feb 2018 by naoufel, Hotel Management
Hello Mr. Mumtaz,
Thanks a lot for your feed-back.
Sorry for late reply, I just saw your message.
Sorry for any inconvenience with man at reception, and we will take the necessary mesure for that.
You are wellcom to our hotel for your next stay in Tunisia
Warm regards.
Hotel la princess team
Recommended
for Everyoneby A verified traveler
Could be better
Posted 28 Jan 2017The hotel needs renovations. The carpets on the hallway smells. The pictures provided of the hotel are when the hotel was new maybe years ago. They do not show the actual condition , however the staff are nice and helpful the breakfast was good and the rooms are fairly clean.
Recommended
for Everyoneby A verified traveler
comfy and reliable
Posted 28 Aug 2016Central to cafes and shops but taxis are hard to come by. Rooms are small for a family of three but clean and really good satellite channels. Customer service could be a little better as 12 on the dot they expect you to vacate the room . A few minutes extra if you have kids is always a plus do they should try extending this
by A verified traveler
Nice place
Posted 29 Feb 2016 on HotelsFab
