Ratings based on 23 Verified Reviews
3.4 Room cleanliness
3.2 Service & staff
2.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Greenfildpark
Posted 15 May 2024
Fantastic
Comment from Hotel Management
15 May 2024 by wb, Hotel Management
Thank you for your review which we note with thanks
by A verified traveler from Greenfildpark
Posted 15 May 2024
Excellent
Comment from Hotel Management
15 May 2024 by wb, Hotel Management
Thank you for your review which we note with thanks
by A verified traveler
Posted 30 Jan 2024
The online costumer service is terrible
Comment from Hotel Management
30 Jan 2024 by as, Hotel Management
Thank you for your review which we note with thanks - we believe we offer a great product for a great price
by A verified traveler
Posted 26 Oct 2023
Dirty and very low rate hotel
Comment from Hotel Management
26 Oct 2023 by Guest Relations, Hotel Management
Our hotel is well maintained and serviced daily
by A verified traveler
Posted 14 Sep 2023 on Hotels
Good hotel and service acceptable
Comment from Hotel Management
14 Sep 2023 by Guest Relations , Hotel Management
Thank you for your great score. We are pleased that you were happy with your stay
by A verified traveler
Posted 30 Aug 2023 on Orbitz
The property itself is well located in the heart of the capital. However, the cleanliness of the property is poor, the smell of the bedsheet was terrible, mud, humid and dusty. Kids running the hallways, sound is very loud at night because of the bar at the 10th floor.
Comment from Hotel Management
30 Aug 2023 by Thank you, Hotel Management
Thank you Kamel for your review. Our linens are laundered and delivered daily from outside of the hotel and we have no similar feedback from other clients. We are sorry if you were disturbed by children but we have no control over the behaviour of others and no disturbances report to front desk
by A verified traveler
Posted 9 Jul 2023 on Hotels
Very bad
Comment from Hotel Management
9 Jul 2023 by Guest Relations, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 16 Aug 2022 on Hotels
by A verified traveler
Bad service
Posted 10 Aug 2022 on HotelsI made a reservation for 3 nights and after i checked in i left a hotel to explore the city centre, after a few hours i return to the hotel reception to take my room key. The receptionist refused to handed me my room key because he couldn't find my check in slip. I told him just go back to guest list or use my reservation number. Some how he insisted to find my slip and kept me waiting about 20 minutes. I decided to go and spend a night in another city when i went down to reception the the same guy told me my check out will be the next day which wrong because i reserved 3 nights not one night. I showed hom my booking confirmation and stll arguing with me. Any way it was a nightmare for me. Mever again
by A verified traveler from London
Posted 18 Jul 2022
I love the good reception and hospitality.. The hotel is in a state of maintenance and renovation, and its employees are working hard to improve and show it properly.. I loved this hotel and I hope to return to it after completing the new
Comment from Hotel Management
12 Aug 2022 by Guest Relations, Hotel Management
Thank you very much for your great and honest comments
