Ratings based on 978 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Good place near the airport. The room was clean and bright. Room size is normal. Was wet.
by A verified traveler
Posted 23 Apr 2024
Stayed her for the first time but have been to the area multiple times. Didn’t realize that the Novotel was such a good place to stay - short overnight for the flight next day. Connected to the mall and 10mins to the HK airport it’s great. The room size was good for HK standards
by A verified traveler
Posted 23 Apr 2024
Great plade
by A verified traveler from Middle Village
Posted 21 Apr 2024
Close to airport and has shuttle
by A verified traveler
Posted 12 Apr 2024
Staff is kind
Comment from Hotel Management
14 Apr 2024 by Daniel, Hotel Management
Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
by A verified traveler
Posted 10 Apr 2024
love to stay here for its convenient. 2 stops MTR away from disneyland.
Comment from Hotel Management
14 Apr 2024 by Daniel, Hotel Management
Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
by A verified traveler
Posted 1 Apr 2024
Very nice staff and hotel
Comment from Hotel Management
14 Apr 2024 by Daniel, Hotel Management
Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
by A verified traveler
Posted 8 Mar 2024
It’s one of good choice if you need to transit a night in HK. Easy to get whatever you need near the hotel because the outlet is next to it.
by A verified traveler
Posted 23 Feb 2024
The staff in this hotel are lovely, so helpful and courteous. The hotel location was great for airport, outlet shopping and Lantau, will definitely stay here again
by A verified traveler
Posted 9 Feb 2024
