Ratings based on 267 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
I loved it!
Posted 29 Feb 2020 on HotelsThe room was amazing! I love the host and the room but to be honest I will stay in the hotel zone as taxis are super expensive and the best things to do are the ruins (in either location you will have to bike or take a taxi) and walk down the hotel zone.
If you choose to stay in the town there is not a better place than this hotel. It is conveniently located between the bus stops and the environment is great!
Comment from Hotel Management
4 Mar 2020 by Charly Oro, Hotel Management
Es un placer atender nuestros huespedes, y que se sientan bien no tan solo en nuestro hotel, sino en todo Tulum y nuestro Pais...
gracias...
by A verified traveler
Posted 8 Dec 2019 on Hotels
by A verified traveler
Posted 29 Apr 2019 on Hotels
by A verified traveler from Tulum ,mx
Posted 26 Apr 2019 on Orbitz
I like the style of the rooms ,and also the location I love ,in downtown walking distance to many things
by A verified traveler
Posted 20 Mar 2019
Nice, clean and simple. Friendly staff. Walking distance to main strip of restaurants/shops. Not a 5 star but good enough for a short trip stay.
by A verified traveler
Posted 13 Mar 2019 on Hotels
by A verified traveler
Posted 11 Feb 2019
This hotel was unique. You really felt that you were in Mexico. Hoare and Marieka were fabulous hosts. Very helpful when needed. Liked the the fact that this hotel was off the beaten track. The surrounding area is a work in progress but nevertheless quite safe. Coffee should be provided in am as there are no coffee machines in the room.
by A verified traveler
Posted 15 Jan 2019 on Hotels
by A verified traveler
Posted 5 Jan 2019 on Ebookers
The room we booked was fantastic.
the hot tub is in the middle of the room and it looks like in a movie.
A/C and hot water run all day and the hotel is easy to access.
the only problem for us was the noise outside the hotel. Works and funfairs were a deadly combo but the staff was apologetic and I am sure that it is just temporary.
it would have been perfect without those inconvenients
by A verified traveler
Posted 19 Nov 2018 on Hotels
amazing stay...amazing staff...nice comfortable rooms close to everything
Comment from Hotel Management
13 Dec 2018 by J.oro, Hotel Management
Gracias por estar con nosotros, esperamos que estes nuevamente en Tulum, como lo dijiste, con tu familia...