Ratings based on 177 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Hotel Ikal was the absolute definition of vacation. The vibes, energy and atmosphere are the ideal combo to relax and take in the beauty if the Mexican Caribbean Sea. Everywhere you look is a postal card/kodak moment. The staff and crew are amazing! We will definetly be returning to IKAL!
by A verified traveler
Posted 22 May 2024
One of the most exotic and romantic places I have ever stayed. Highly recommend the tree house
by A verified traveler from Las Vegas
Posted 21 May 2024
La chicas de la recepción son increíble te tratan muy bien y los camareros el chico de Argentina porque el Mexicano no fue amable y la comida no fue gran cosa y un poco caro para la calidad pero el lugar es bello y se siente como en el paraíso
Gracias por todo
by A verified traveler
Posted 12 May 2024
by A verified traveler from San Ramon
Posted 22 Apr 2024
by A verified traveler
Posted 1 Apr 2024
We didnt get an upgrade becasue the hotel was fully booked, but we got another amenity instead, which was a great counter offer. The staff was very friendly and helpful.
The only thing we were not happy with was the restaurant. There are far better restaurants for dinner in the city which are cheaper and have in our opinion better food. Other than that everything lovely! :) Thanks for making our stay great!
Comment from Hotel Management
4 Apr 2024 by frontdesk, Hotel Management
Hello Krisztina. Thank you so much for rating us. Your comment is precious for us, thank you for sharing. We always try to improve our service and give our clients the best experience. We hope to see you back very soon!
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Ed, Hotel Management
Muchas gracias Ramakrishna
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Ed, Hotel Management
Muchas gracias
by A verified traveler
Posted 8 Mar 2024
We enjoyed every aspect of this Hotel. From the super friendly staff to the delicious food at the restaurant, everything surpassed our expectations. The intimate and private bungalows were just what we needed, and the staff kept them clean & stocked for us during our stay. They have bikes and scooters for rent, and we made the 15 minutes trek into town almost everyday. The town itself was so tourist friendly, everywhere we went we felt a sense of safety and that was huge to us. The hotel staff made it really easy to relax and just enjoy the sunshine, I could not recommend this hotel more! Such a unique experience, you will not regret it!
Comment from Hotel Management
14 Mar 2024 by frontdesk staff, Hotel Management
Hi Brianna ! thank you very much for your feedback and sharing your experience. Reading you motivates us to continue doing what we like and are passionate about!
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Ed, Hotel Management
Muchas gracias Althya
