Ratings based on 973 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
We didn’t have any issues, other then the door card key was acting up and I’d have to get a new one more often then not & we had some disrespectful neighbors. But that’s not there fault
Comment from Hotel Management
31 May 2024 by Cyndi W General Manager, Hotel Management
Dear Trevis,Thank you for your feedback. Please accept my apologies for the issues you had with the door. We hope you will come back and see us again when you are in the Catoosa area.Sincerely,
by A verified traveler
Posted 29 May 2024
Hotel was clean & very comfortable
Comment from Hotel Management
29 May 2024 by Cyndi W General Manager, Hotel Management
Thank you for your kind feedback. We are so glad you found the hotel clean and comfortable. We look forward to seeing you again when you return to the Catoosa area.Sincerely,
by A verified traveler
Posted 28 May 2024
The hotel was off the highway enough to not hear any road noise. It is tucked into a good area, near the hard rock.
Comment from Hotel Management
29 May 2024 by Cyndi W General Manager, Hotel Management
Dear Carl,Thank you for your kind feedback. We are so glad you found our location quiet and convenient. We hope to see you again when you are in the Catoosa area.Sincerely,
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Cyndi W General Manager, Hotel Management
Thank you for taking the time to share your feedback. We are sorry you didn't find your stay to your liking. We hope you will come back and see us again so we can make sure your stay is betterSincerely,
by A verified traveler
Posted 24 May 2024
Nice clean quiet hotel
Comment from Hotel Management
24 May 2024 by Cyndi W General Manager, Hotel Management
Dear Lisa,Thank you for your kind feedback. We are so glad you enjoyed your stay with us. We hope to see you again when you are in the Catoosa area.Sincerely,
by A verified traveler
Posted 24 May 2024
Was noisy in the morning. Otherwise a fine hotel for overnight stay during our travels.
Comment from Hotel Management
24 May 2024 by Cyndi W General Manager, Hotel Management
Dear Nancy,Thank you for your feedback. It was unfortunate it was too noisy in the morning but I am very glad you found the rest of your stay to your liking. We hope to see you again when you are in the Catoosa area.Sincerely,
by A verified traveler
Posted 22 May 2024
Stayed here traveling home for the night. Walking in the front desk lady was asleep, I felt bad for having to wake her up from her nap.
We checked in, they charged me an “incident fee” that costed more than the room, but they refund it after you check out.
The room was fine, except for the bed bugs! Left the next morning to find my arms and neck covered with bed bug bites.
I called them to let them know about the room, and they said they will mark it as out of order.
Really upsetting , you shouldn’t have to pay to stay in a room to leave covered in bites.
Comment from Hotel Management
23 May 2024 by Cyndi W General Manager, Hotel Management
Dear Brooke,Thank you for taking time to share your feedback with us. Please accept my apologies for the inconveniences you suffered during you stay. I would love the opportunity to discuss this more with you. You can call the hotel so we can discuss. Sincerely,
by A verified traveler
Posted 22 May 2024
It was nice. One lady at the Front desk was not all that cool
Comment from Hotel Management
22 May 2024 by Cyndi W General Manager, Hotel Management
Thank you for your feedback I will talk with the front desk staff. We will definitely use this as a teaching moment. I hope you will come back and see us again when you are in the Catoosa area.Sincerely,
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Cyndi W General Manager, Hotel Management
Dear Tasha,Thank you for the awesome feedback. We appreciate you and hope to see you again when you are in the Catoosa area.Sincerely,
by A verified traveler
Posted 20 May 2024
Great. Thank You
Comment from Hotel Management
21 May 2024 by Cyndi W General Manager, Hotel Management
Dear Robert,You are very welcome. We are so glad you enjoyed your stay with us. We hope to see you again when you are in the Catoosa area.Sincerely,
