Ratings based on 124 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Rooms were very spacious and clean!
Comment from Hotel Management
16 Jun 2024 by -Ashley-Front Office Manager, Hotel Management
Thank you for your positive feedback! Come back and stay with us again soon.
by A verified traveler
Posted 13 Jun 2024
Great stay
Comment from Hotel Management
15 Jun 2024 by Ashley Jones- Front Office Manager, Hotel Management
We are glad you enjoyed your stay with us during your time in Tulsa! Come back and stay with us again soon. Check out the 'Events' page, on our website, for upcoming events and experience opportunities.
by A verified traveler
Posted 10 Jun 2024
Great last minute stay!
Comment from Hotel Management
10 Jun 2024 by Brad Venable- General Manager , Hotel Management
Hi Megan!Thanks so much for staying with us and providing your valuable feedback. We hope to see you again soon!
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 9 Jun 2024
Overall it’s a nice place. We were booked into the wrong room when we had checked in. The next day we were booked into the room we had reserved but unfortunately the little fridge wasn’t working, the bed also didn’t have the proper bedding on it. The first rooms shower was leaking so if you wanted to take a bath both would run at the same time. I know this place is fairly new, just need to work on some of the small things plus the housekeeping. I hope this works out for others ❤️
Comment from Hotel Management
10 Jun 2024 by Brad Venable- General Manager , Hotel Management
Good Afternoon ParisI really appreciate you taking the time to provide your feedback. It sounds like we definitely missed the mark several times throughout your stay with us. That is completely unacceptable and I sincerely apologize. I'll be looking into how it happened in order to ensure it doesn't happen in the future. I have also sent an updated guest invoice your way as well. Please feel free to reach out to me prior to your next stay so that I can ensure it's a flawless one. Talk soon!
by A verified traveler
Posted 8 Jun 2024
This hotel has it all! Spacious comfortable modern rooms, pool with food and drink options poolside, rooftop restaurant and shuttle to and from events at BOK! We enjoyed everything about this hotel and we didn’t even have time to check out the spa!
Comment from Hotel Management
10 Jun 2024 by Brad Venable- General Manager , Hotel Management
Hi Melissa!We are so excited you were able to utilize almost everything our property has to offer. Thank you so much for trying us out. We hope to see you again soon for your next overnight stay and spa treatment at 1820 Spa!
by A verified traveler from Sapulpa
Posted 5 Jun 2024
Property was great, but we booked a room with a king bed for our 25th anniversary and they gave us a room with two twin size beds.
Comment from Hotel Management
5 Jun 2024 by Ashley, Hotel Management
Hello Mr. Foley, I am so sorry to hear your stay with us did not meet your expectations. We strive to meet all of our guests needs to the best of our ability. It looks like this one slipped through the cracks. We hope you will give us a chance to redeem ourselves in the future. Thank you so much for your feedback, this allows us to ensure issues do not happen again, moving forward.
by A verified traveler
Posted 28 May 2024
by A verified traveler from Lawrence
Posted 28 May 2024
It was a beautiful room and everyone was so nice and helpful.
Comment from Hotel Management
28 May 2024 by Brad Venable- General Manager , Hotel Management
Morning Kari!Thanks so much for taking the time to provide your valuable feedback. We can't to see you again soon!
by A verified traveler
Posted 27 May 2024
We had such an enjoyable stay at Brut Hotel! It’s beautiful, clean and incredibly friendly!
Our room was impeccable. The pool was perfect. Coffee in the hotel lobby was delicious. We don’t have one complaint…everything was absolutely perfect. We will be back!
Comment from Hotel Management
28 May 2024 by Brad Venable- General Manager , Hotel Management
Good Evening Amanda!Your feedback is definitely going on the wall :) We are thrilled you had such an amazing stay with us! Next time try our 1820 Spa. They do amazing work and also have a wonderful sauna as well!
