Ratings based on 165 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2023
It was smack in the middle of the City.
The problem it is old the AC did not work and it needs a major remodeling as the beds are old.
If they would remodel it would be a great Hotel there is also verry limitted parking.
Comment from Hotel Management
8 Jun 2023 by Hotel Real Catedral, Hotel Management
Dear Martin,We appreciate your comment about our Hotel. We will take your comments into account to make the necessary improvements. We value your feedback and hope to see you again in the future.
by A verified traveler
Great Hotel
Posted 29 Mar 2023 on HotelsIt was a great hotel, so close to the main attractions of the city. Nice rooms and clean. The only thing is that the bathroom is a little bit tiny.
Comment from Hotel Management
29 Mar 2023 by Hotel Real Catedral, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We are thrilled to hear that you found our hotel to be great, and that our location near the main attractions of the city was convenient for you.We are also glad to hear that you found our rooms to be nice and clean. Our team takes great pride in providing clean and comfortable accommodations for our guests.However, we regret to hear that you found our bathroom to be a bit small. Please know that we appreciate your feedback and will consider it as we look for ways to improve our guests' experience.We hope that you will consider staying with us again in the future, and we look forward to providing you with another enjoyable stay.
by A verified traveler
Posted 23 Aug 2022 on Hotels
Comment from Hotel Management
31 Aug 2022 by Hotel Real Catedral, Hotel Management
Hi, Mr. KimWe greatly appreciate your assessment.
by A verified traveler
Posted 3 Jun 2022 on Hotels
Comment from Hotel Management
4 Jun 2022 by Hotel Real Catedral, Hotel Management
Estimado Rogelio, muchas gracias por su visita, le esperamos nuevamente muy pronto.
by A verified traveler
Posted 14 Dec 2021 on Hotels
Historic hotel with very friendly staff.
Comment from Hotel Management
14 Dec 2021 by Hotel Real Catedral, Hotel Management
Dear Olga, thank you for yor visit, we appreciate your comments.
by A verified traveler
Buen lugar, algo ruidoso.
Posted 6 Oct 2021 on HotelsEl hotel esta muy bien ubicado en el centro de la ciudad. Esta limpio y bien atendido. Sin embargo las habitaciones no estan aisadas de ruido y se escucha todo.
Comment from Hotel Management
6 Oct 2021 by Hotel Real Catedral, Hotel Management
Hola Roberto, muchas gracias por tu visita, y también por dejarnos conocer tus comentarios, los cuales están considerados para poder brindar una buena experiencia. Esperamos que en tu próxima visita a Tula nos consideres nuevamente, atenderemos tus peticiones.
by A verified traveler
Posted 24 Apr 2021 on Hotels
Comment from Hotel Management
26 Apr 2021 by Hotel Real Catedral, Hotel Management
Estimado huésped, muchas gracias por la valoración de su estanca con nosotros.
by A verified traveler
Posted 27 Dec 2019 on Orbitz
Comment from Hotel Management
28 Dec 2019 by Staff Hotel Real Catedral, Hotel Management
Estimado huésped, gracias por su visita.
by A verified traveler
Posted 16 Aug 2019
No AC during summer is a big difference on different rooms
Comment from Hotel Management
17 Aug 2019 by Staf Hotel Real Catedral, Hotel Management
Dear guest, we appreciate your comments and opinions, they help us to improve our service. Thank you for your visit.
by A verified traveler from San Francisco, USA
Posted 13 Mar 2019 on Travelocity
Nice hotel and pleasant people! Breakfast was quite simple but cooked with heart. I liked everything.
Comment from Hotel Management
14 Mar 2019 by Staff Hotel Real Catedral, Hotel Management
Dear guest, thank you for visiting us. We appreciate your comments, they are so important for us and they moving us to be better! We hope to put us in your service soon.
