Ratings based on 75 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
needs improvement
Posted 22 Feb 2021 on Hotelsrooms are old and outdated, closets and furniture broken and hard to use, bathroom dirty and old
Comment from Hotel Management
22 Feb 2021 by Hotel Lizbeth, Hotel Management
Dear Maria, we appreciate your comments, they're so important to improve our service.
by A verified traveler
Posted 30 Dec 2018
Be SUPER CAREFUL. THIEVES AT LARGE. Housekeeper STOLE my husbands wedding band. Manager covered it and nobody did anything to help us. DO NOT STAY HERE
Comment from Hotel Management
3 Jan 2019 by Staff Hotel Lizbeth, Hotel Management
Dear guest, thank you for your comments and opinions. We're so embarrassed about the situation, please accept our regrets. We're working to prevent this kind of situations.
by A verified traveler from Alberta
Bad hotel
Posted 9 Apr 2017
Pros: Nothing except the price and that is questionable.
Cons: Everything.
Location: The location was near city center, but not much for real restaurants.
We arrived at the hotel and when we went to the room it was nothing like the pictures. The room was not clean and the pillows were dirty. They gave us new pillows. The shower was not good it took forever to get hot water.
Comment from Hotel Management
25 Apr 2017 by Staff Hotel Lizbeth, Hotel Management
Dear Jiggy
We appreciate your comments that help us improve our services
Cordial Regards
Hotel Lizbeth
by Gerardo from San Diego
Something to forget
Posted 26 Aug 2016 on HotelsMiserable. Will never come back to this hotel
by Sara
Posted 25 Mar 2016 on Hotels
Recommended
for Couplesby A verified traveler
near Tula
Posted 16 Nov 2015
Pros: price and convenience
Location: The ruins of Tula
Good price and close to restaurants and bank. Close to the ruins of Tula.
by A verified traveler
Posted 30 Aug 2015 on Hotels
by A verified traveler
Posted 9 Sep 2014 on Hotels
by A verified traveler
Posted 15 Sep 2023
Excelente
Comment from Hotel Management
26 Oct 2023 by Hotel Lizbeth, Hotel Management
Estimado Joel! Agradecemos mucho tu valoración! Esperamos tener nuevamente la oportunidad de servirte!
by A verified traveler
Posted 17 Aug 2023
Mejoraría si se tuvieran camas queen mínimo en las suite
Comment from Hotel Management
19 Sep 2023 by Hotel Lizbeth, Hotel Management
Estimado Rene, agradecemos su comentario. Valoramos mucho las opiniones de nuestros huéspedes, ya que nos ayudan a identificar áreas de mejora. Nuestro objetivo es brindar un alojamiento cómodo. Estamos comprometidos en seguir mejorando nuestros servicios y comodidades para ofrecer una experiencia aún más satisfactoria. Gracias por su retroalimentación!
