Ratings based on 1,022 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
It was quiet nice and clean
Comment from Hotel Management
11 Jun 2024 by Jaun Johnson, Hotel Management
Thank you for your positive feedback, Sean! We're delighted to hear that you enjoyed a quiet, nice, and clean stay with us. Your satisfaction is our priority, and we hope to welcome you back again soon for another excellent experience.Warm regards,
by A verified traveler
Posted 10 Jun 2024
The breakfast choices were decent.
There are so many things I didn't like. FILTHY Tub/Shower, soap scum. I asked housekeeping to clean, she had a dirty rag and a spray bottle, she didn't clean it. Didn't understand any English, she was not from Mexico. No elevator. Stairs were falling apart, wood rot. Carpet/floors were filthy, she didn't have a vacuum cleaner. Entry door was stuck, had to use my body to push my way in. Horrible place. Towels were frayed and old.
Comment from Hotel Management
11 Jun 2024 by Jaun Johnson, Hotel Management
Dear Frances,Thank you for sharing your feedback with us. We apologize for the shortcomings you experienced during your stay. Please rest assured that we take your concerns seriously and will address them promptly with our housekeeping and maintenance teams. We appreciate your input and hope to have the opportunity to welcome you back for a better experience in the future.
by A verified traveler
Posted 7 Jun 2024
Nice property, nice area
Comment from Hotel Management
9 Jun 2024 by Jaun Johnson Front Desk Manager, Hotel Management
Thank you for your fantastic review! We’re delighted you enjoyed our property and the area. Your positive feedback is greatly appreciated and will be shared with our team.Looking forward to your next visit!
by A verified traveler
Posted 3 Jun 2024
N/A
Comment from Hotel Management
4 Jun 2024 by Jaun Johnson Front Desk Manager, Hotel Management
Dear David,Thank you for the fantastic 5-star review! We're thrilled to hear you enjoyed your stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 28 May 2024
Rooms improved since my last stay. However there were smokers on the patio outside my non smoking room. I informed front desk, they said nothing they could do. Staff was friendly and helpful. Patio furniture needs replacement.
Comment from Hotel Management
28 May 2024 by Jaun Johnson Front Desk Manager, Hotel Management
Thank you for your feedback and for noticing the improvements in our rooms! We’re glad our staff made a positive impression. We apologize for the inconvenience caused by the smokers on the patio and any discomfort it brought. We are addressing this issue to ensure a more comfortable experience for all our guests. Additionally, we are in the process of updating our patio furniture. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
It’s a good place to stay. It is not fancy but it comfortable and clea.
Comment from Hotel Management
28 May 2024 by Jaun Johnson Front Desk Manager, Hotel Management
Response to Aida's Review:---Dear Aida,Thank you so much for your kind review! We're delighted to hear that you found our hotel comfortable and clean. We strive to provide a welcoming and pleasant stay for all our guests, and it's wonderful to know that we met your expectations. We look forward to welcoming you back to La Quinta Inn by Wyndham Tucson East in the future!Warm Regards!
by A verified traveler
Posted 25 May 2024
I like the location and the shopping areas around.
Comment from Hotel Management
27 May 2024 by Jaun Johnson Front Desk Manager, Hotel Management
Hi Victoria,We're thrilled to hear you enjoyed our location and the nearby shopping spots! Nothing beats a little retail therapy, right? Thanks for sharing your thoughts, and we hope to see you again soon!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
13 Jun 2024 by Jaun Johnson, Hotel Management
Dear Dora,We are sorry to see your low rating. Your feedback is important to us, and we would like to understand more about your experience to improve our services.Best regards
by A verified traveler
Posted 22 May 2024
Room was ok bed was comfortable sheets were soft and smooth ,fridge froze all our food even when turned to warmer temp so that was a bit annoying, bath tub painted so it was very slippery to get in and out. Staff was nice, pool was beautiful and enjoyed it a lot. Stayed 5 days
Comment from Hotel Management
24 May 2024 by Jaun Johnson Front Desk Manager, Hotel Management
Thank you, Denise for your feedback. We're glad you enjoyed the comfortable bed, smooth sheets, and beautiful pool. We apologize for the issues with the fridge and bathtub. Your comments will be shared with our team to improve our services. We hope to welcome you back for an even better stay next time!
by A verified traveler
Posted 21 May 2024
Good value.
Comment from Hotel Management
24 May 2024 by Jaun Johnson Front Desk Manager, Hotel Management
Thank you, Ray! We're delighted you found great value in your stay. We appreciate your feedback and look forward to welcoming you back soon!
