Ratings based on 979 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
Convenient, quiet place away from interstate and airport.
Comment from Hotel Management
28 May 2024 by Alex, Hotel Management
Thank you for positive feedback!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Alex, Hotel Management
Thank you!
by A verified traveler
Posted 26 May 2024
Beautiful pool, restaurant/bar, public areas. Nice.
Comment from Hotel Management
26 May 2024 by Alex , Hotel Management
Thank you for sharing your positive experience!
by A verified traveler from Mendon
Posted 25 May 2024
I had one the best omelettes ever! Views from our room were outstanding. Our service dog was treated like royalty. This our third stay in this facility and will come back again.
Comment from Hotel Management
26 May 2024 by Vincent- Guest Service Supervisor, Hotel Management
Thank you for your wonderful review! We're thrilled to hear you enjoyed one of the best omelettes here and that the views from your room were outstanding. It's heartwarming to know that your service dog was treated like royalty – we strive to make all our guests, including the four-legged ones, feel special. We appreciate your loyalty, and we're delighted that this was your third stay with us. We look forward to welcoming you back again soon!
by A verified traveler from Williston
Posted 21 May 2024
Beautiful resort.
Comment from Hotel Management
22 May 2024 by Vincent - Guest Service Supervisor, Hotel Management
Thank you for the positive feedback! We look forward to your next stay at the DoubleTree by Hilton Tucson Reid Park.
by A verified traveler
Posted 17 May 2024
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Comment from Hotel Management
19 May 2024 by Alex , Hotel Management
Thank you!
by A verified traveler
Posted 13 May 2024
the light in the room is terrible ,the rest is good
Comment from Hotel Management
13 May 2024 by -MR, Hotel Management
I am glad to hear the stay was good, but I will follow up with my maintenance team about that light, thank you!
by A verified traveler
Posted 29 Apr 2024
We didn't like that we found a cockroach in my room.
Comment from Hotel Management
29 Apr 2024 by Vincent-Guest Service Supervisor, Hotel Management
We sincerely apologize for the inconvenience you experienced during your stay. Ensuring a clean and comfortable environment is our top priority, and we take reports of pests very seriously. Rest assured, we have promptly addressed the issue with our pest control team to thoroughly inspect and address any concerns to prevent future occurrences. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future. Please don't hesitate to reach out to our team if there's anything else we can assist you with.
by A verified traveler
Posted 27 Apr 2024
Pool was very nice. Good restaurant. Proximity to U of A.
Comment from Hotel Management
28 Apr 2024 by Alex, Hotel Management
Thank you!
